Customer Support Specialist at ALONJA Enterprises LLC | Torre

Customer Support Specialist

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Full-time
Compensation
USD12 - 15/hour
Non-negotiable
location_on
Remote (for United States residents)
Posted 11 months ago

Responsibilities


What You’ll Do: * Answer inbound calls and make follow-up outbound calls. * Help customers with questions, concerns, and support. * Accurately input customer information into our system. * Follow up with care to ensure customer satisfaction when needed. * Consistently meet performance goals for growth potential. Requirements: * High school diploma or equivalent. * Excellent verbal communication skills. * A quiet, organized workspace and reliable internet. * Proficiency with Windows and general computer use. * Flexible schedule availability, including evenings/weekends (set your own schedule). Technology Requirements (MANDATORY to begin work): * Windows 11 desktop or laptop. * Minimum 16 GB RAM. * No Chromebooks or Apple devices. * Dual monitors recommended (not required at application). * USB noise-canceling headset (not required at application). * Hardwired internet connection (not required at application).