About the jobLocations: Brasov, Cluj-Napoca, Iasi, Oradea, REMOTEType: Fulltime Employee or SRL (No PFA)Client: ITC ProviderVisa sponsorship: Not available. Please apply only if you are legally eligible to work in Romania.IdealStaffs Consulting is looking for a proactive individual that can help our client continually improve and enhance their Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to our client, therefore the Senior Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our client current setup and their business objectives, in order to quickly identify areas of improvement. The Senior Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritising and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into laymans terms, clearly explaining design options and their potential impact. ResponsibilitiesThis is a varied business facing role, with the following responsibilities:All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rulesSalesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reportsUnderstanding of basic triggers/Apex code knowledgeSandbox environment managementDevOps/release management experienceIdentify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experienceIdentify unused or underutilised platform featuresCreate a platform roadmap and define priorities, liaising with stakeholdersOwn the communication of any platform changes to end users and stakeholdersData management to improve Salesforce data quality, implementing rules and automation as neededProactive system maintenance including Security Reviews, Release Updates, Health Check, and OptimizerUser support ticketsMonitor and improve user adoptionNew user and ongoing user training Technical documentationManagement of integrated applications and third party suppliers including DocuSign, Conga, Survey Gizmo, Mailchimp etc.Qualifications and BackgroundRequired:Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration hands-on experience with Sales Cloud or Salesforce productsCertified Salesforce AdministratorAdditional Salesforce certifications e.g. Advanced Administrator, Platform App BuilderDesirable:Additional Salesforce certifications e.g. Advanced Administrator, Platform App BuilderBachelors/Postgraduate degree, or professional qualificationKnowledge, Skills, and AbilitiesRequired:A proactive attitude to platform enhancementsDesigning scalable, best practice solutions Excellent relationship-building skillsAbility to liaise with stakeholders at all levelsTranslating requirements into technical solutionsExperience in change management and governanceTraining end users and key stakeholdersTechnical documentationAvailable and responsive to questionsExperience implementing Salesforce configuration changesDevOps/release management experienceDesirable:Understanding of basic triggers/Apex code knowledgeDemonstrates continued personal/professional development Active in the Salesforce communityOther ActivitiesAnnual Anniversary Party;Regularly organized team going outs;Virtual Events;Internal sports competitions and weekly sports activities;Other BenefitsPremium national health insurance at Regina Maria;Meal Tickets (15 RON per each working day);Gifts for major national holidays;Team discounts: sports & wellness, banking, restaurants etc.;Company swags (backpack, T-shirts etc.);Modern office buildings;Performance bonuses at the end of the year;Employee referral bonuses;Personal events bonuses (wedding, child birth);Additional holidays for seniority in company;Flexible working schedule;Onsite traveling at the clients' offices and delivery centers.
7 months ago