Company DescriptionAugment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.Job DescriptionResponsibilities:Lead in the design and implementation of our flagship productPrototype and iterate new feature sets infused with the latest AI technologiesHelp define technology best-practices and research future platform iterationHelp to hire, mentor and grow our current and future product teamWork with high-quality, rich datasets from our Fortune 500 clients to drive insights for our customersQualificationsRequirements:Experience leading, or playing a critical role in front end development for 5+ years, ideally in startup/SaaS environmentsProficiency in leading front end technologies ReactJS, Material-UI, CSS/HTML/JSExperience with standard practices like Scrum/Agile, TDD are a plusExperience mentoring other talented engineersBachelor in Computer Science or similar experienceBonus Points:Experience with any/all of the following: ReactJS, Material-UI, CSS/HTML/JS, TDD, Scrum/Agile, AWS, PythonExperience writing Redux actions and reducersCross-browser and cross-device debugging abilityModern performance and accessibility practicesAdditional InformationPerks:Employee Wellness and Wellbeing is a top priority at Augment. Team members are provided a comprehensive health benefits package with medical, dental, and vision plans to meet their specific requirements.HSA savings options and a 401k program help employees plan for the future. And an unlimited vacation policy keeps everyone fresh.A nimble, energetic 15-person team with an open and collaborative culture. We like to have fun and gather for weekly lunches [on the company dime]. We also get together occasionally for video game nights, happy hours, movies, bowling, ping pong, and our favorite all-you-can-eat Brazilian restaurant.Augment Solutions is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
