SITE OPERATIONS LEAD
Praxis Robotics | Colombia — current hiring bases: Barranquilla and Bogotá | Full-time on-site work | Frequent domestic travel, including overnight stays
FLUENT ENGLISH IS REQUIRED
You must be comfortable leading live calls, discussing operational data, handling difficult conversations, and writing clear updates in English with your US-based manager. Fluent Spanish is also required for work with local partners. Please apply in English. The interview process includes a live English conversation and a separate practical operations exercise at a later stage.
ABOUT PRAXIS ROBOTICS
We partner with factories and other businesses to collect first-person video that helps physical AI systems understand real-world work. We are looking for a resourceful, hands-on operator who can launch pilots, solve problems, and grow reliable data collection across partner sites.
You will report to a US-based Strategic Project Lead / Program Manager, who reports to our Global Head of Operations. This is a broad, evolving role with room to take on more ownership as we grow.
WHAT THE WORK LOOKS LIKE
One day you may be sourcing hardware locally to solve an equipment problem. Another, you may be working with a telecom or internet provider to restore uploads. The next, you could be on the factory floor training supervisors and running a pilot or experiment.
You may spend the morning investigating a drop in throughput and the afternoon meeting a factory owner to agree on a recovery plan. You need to set expectations, push workers and supervisors to follow through, and have uncomfortable conversations with confidence and respect. Be comfortable making difficult decisions, working through ambiguity, and finding practical solutions while protecting safety and data integrity.
WHAT YOU WILL DO
• Launch and support partner sites, from initial pilots through daily operations and expansion.
• Build relationships with owners, managers and supervisors; establish regular check-ins and remove bottlenecks to hit agreed throughput and quality goals.
• Use spreadsheets, dashboards and on-site observation to understand performance, report clearly and prioritize action.
• Resolve hardware, phone, app-account, charging, connectivity, upload, inventory and supplier issues.
• Train teams, test improvements, document what works and replicate processes across sites.
• Work closely with your US-based manager, escalate problems early and coordinate local execution.
• Protect worker safety, privacy and data integrity; pause affected activities and escalate concerns when needed.
WHAT WE LOOK FOR
• Initiative, persistence, sound judgment and personal ownership. You keep moving when the task is new or poorly defined.
• Practical leadership: holding people accountable, handling conflict and influencing partners without relying on formal authority.
• Direct physical operations experience is the main requirement: personally running a site, shift, rollout or service operation, inspecting the work, solving practical constraints and staying responsible until performance improves. Manufacturing, logistics, warehouses, field service and equipment deployments can be relevant; a particular degree or industry pedigree is not required.
• Show persistence and follow-through: what you personally did when a fix failed or a commitment was missed, how you worked with the people on site, and how you checked that the result lasted. Dashboards or remote coordination alone do not establish this experience.
• Fluent professional English and fluent Spanish. English is a working requirement, not a nice-to-have.
• Strong Excel or Google Sheets skills and practical data analysis. Automation of reports and workflows is a plus; SQL is not required.
• Comfort troubleshooting phones and apps and teaching others.
• A university degree is preferred; equivalent practical experience is welcome.
LOCATION AND TRAVEL
Our immediate hiring focus is people based in Barranquilla or Bogotá, available for full-time, hands-on work at partner sites. You must be willing to travel frequently within Colombia, including overnight stays, as partnerships and site needs evolve. During launches, expect roughly 50%–70% of your time on site or traveling. Schedules will be coordinated with factory shifts.
WHAT SUCCESS LOOKS LIKE
Week 1: understand the company and the end-to-end flow of partnerships, pilot setup, recording, data ingestion and site management.
Weeks 2–3: help launch your first pilot or pilots, build relationships with partner points of contact, establish regular meetings with your manager and site owners, and solve early bottlenecks.
Day 30: understand how everything connects, replicate processes, expand to more sites and oversee operations with growing independence.
Days 60–90: run projects smoothly, hit site throughput goals with your manager, teach other site leads and build reliable local supplier relationships. Milestones depend on partner readiness.
COMPENSATION
Gross monthly base: COP 7,000,000–10,000,000, depending on experience and scope.
Target bonus: 25% of base pay for the measurement period, with a maximum of 40% under a written performance plan. Targets, eligibility and payout timing will be set in advance. Performance includes accepted data, reliability and launches, subject to safety and data-integrity requirements. Applicable statutory benefits are additional; business travel is arranged or reimbursed separately.
HOW TO APPLY
Part of the interview process will be conducted in English; a practical exercise is a separate later stage.
RESUMEN EN ESPAÑOL
Líder de Operaciones en Campo | Colombia: contratación actual en Barranquilla y Bogotá | Tiempo completo presencial | Viajes nacionales frecuentes con pernoctaciones
Inglés profesional fluido y español fluido son obligatorios. Debes poder dirigir reuniones, discutir indicadores, afrontar conversaciones difíciles y escribir informes en inglés con tu gerente en Estados Unidos. Postúlate en inglés; habrá una evaluación oral durante la entrevista.
Lanzarás pilotos, capacitarás a supervisores, impulsarás metas de producción y resolverás problemas de equipos, aplicaciones, internet y proveedores en los centros asociados. El requisito principal es experiencia directa gestionando operaciones físicas: estar en el sitio, inspeccionar y resolver problemas prácticos, lograr que el equipo cumpla sus compromisos y mantener la responsabilidad hasta mejorar el resultado. Buscamos perseverancia, liderazgo firme y respetuoso y análisis de datos en hojas de cálculo para mejorar la ejecución; la coordinación remota o los tableros por sí solos no demuestran esta experiencia. Preferimos título universitario; valoramos experiencia equivalente. La automatización es un plus; SQL no es necesario.
Se requieren viajes con pernoctaciones; durante los lanzamientos, prevemos 50%–70% del tiempo en centros o viajando. Sueldo base bruto mensual: COP 7.000.000–10.000.000 según experiencia y alcance. Bono objetivo de 25%, máximo de 40% del sueldo base del período de medición, según un plan escrito. Beneficios legales adicionales y viajes cubiertos por separado.
