Our mission at Super Dispatch is to transform the world of vehicle shipping by becoming the leading platform for moving cars. For too long, the auto transport industry has been left without effective tools and instead given outdated processes and disconnected systems. The Super Dispatch platform is a one-stop-shop for everything Carriers and Shippers need to move cars faster, smarter, and easier. Backed by cutting edge technology and best-in-class software, Super Dispatch is the advanced auto transport experience taking carriers and shippers into the future. Our diverse team is comprised of highly motivated professionals with a passion for solving big problems with technology. Our core values are built around learning, growing, evolving, and continuous experimentation. We believe and practice taking bold risks. We embrace failure as a lesson. We put our team first. We are committed to supporting each other and helping each other grow on this journey.
The Engineering Manager will be responsible for managing a team of 5-10 direct reports (engineers and team leads), as well as growing the Super Dispatch products. In this role, you'll be working closely with colleagues across Growth, Operations, Engineering, Data Science, Product, Design, Sales, and Marketing to bring your ideas to life. Your main responsibility areas include people management, team execution and business value delivery, and technical leadership. As an experienced technical leader, and with the help of tech leads in your team, you will own the technical and process responsibilities within your team. Your manager will onboard you and will work closely with you through mentorship and coaching. During the onboarding process, together with your manager, you will define what success looks like for you, and together, you will build your 3-6-12-month plan based on that. We believe that great managers get involved just enough to make sure their teams are executing effectively and their reports are growing quickly—and then they get out of the way and empower their teams to own as much responsibility as possible. You will collaborate with leadership to create and communicate the vision, high-level roadmap, and technical strategy for your team, ensuring every engineer understands how their project contributes to the company goals. You will set the direction for your engineering team, anticipate strategic and scaling-related challenges via long-term planning. You will measure performance of the team and improve it. Most of what you'll do can be divided into the following 3 categories. You will manage people, manage team execution and delivery, and provide technical leadership. If you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, supportive human, you might just thrive at Super Dispatch. To be successful, you will need a combination of problem-solving, technical, and communication skills. We expect you are proactive, flexible/adaptable, move fast, growth driven, customer focus, and have strong communication skills. As a manager, you should be comfortable managing team members with different skill sets from your own, communicate expectations clearly to all team members, run effective 1-on-1s, group discussions, planning sessions, and retrospectives, identify high-value projects, prioritize, create alignment, and provide clarity, develop processes and remove hurdles to facilitate great and fast execution by your team, have a high tolerance for ambiguity and change, make decisions in the presence of ambiguity, value empathetic and direct communication, have expertise and interest in growing teams, and have strong data-driven prioritization skills. Minimum requirements include Advanced-level English skills, 4+ years of experience managing a team of 5-15 people, experience in Lean/Agile management practices, and 5+ years of experience developing software as an IC engineer. Plus points include experience managing engineering teams at startups, rolling out engineering and management practices and processes, managing remote teams, and designing and operating critical systems.
Responsibilities:
- Manage people
- Manage team execution and delivery
- Provide technical leadership
