Communications Manager
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Full-time
USD75.4K - 100K/year
~COP150M - 200M/year
+ Equity
+ Bonuses
Posted about 3 years ago
Responsibilities
Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. Whatnot has been the fastest growing marketplace in the US over the past two years.
The marketing and communication team at Whatnot is responsible for telling stories, creating experiences, and creating demand which bring buyers and sellers closer to the products and people they love. As our Communications Manager, you’ll lead the Trust & Safety communication practice at Whatnot while also working on broader communications initiatives across the company.
Responsibilities:
- Manage crisis response
- Establish and own a communications playbook for strategic and rapid response best practices
- Build, manage, and maintain the development of a Safety Center, Transparency reports, and a Trust and Safety blog
- Synthesize research, media and industry insights to provide strategic product and policy risk review and counsel
- Help drive broader external communications strategy for the company and our product, including content development and media relations across consumer, entertainment, trade, tech, and business
- Identify opportunities to engage the Whatnot community through creative programming and events to build an understanding of Whatnot’s safety work
- Build relationships and seed content with important external opinion leaders to help advance Whatnot’s Trust & Safety narrative
- Seek out speaking opportunities to elevate our executive team presence within the industry