Customer Solutions Analyst at Dataminr | Torre

Customer Solutions Analyst

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Full-time

Legal agreement: Employment

Compensation
USD75k - 159k/year
location_on
Hybrid (United States)
Posted over 5 years ago

Responsibilities


• Become an expert in Dataminr's product and develop deep understanding of technical and functional capabilities • Conduct thorough customer discovery across key strategic accounts to understand and outline their data requirements • Analyze and make sense of large sets of unstructured quantitative and qualitative data • Leverage integrated data sources and business intelligence tools to design and create custom reporting and dashboards for clients, with an eye towards scalability and future product solutions • Define scalable reporting and analytics capabilities that lead to product solutions and align with business objectives • Drive process optimization and continuously improve the accuracy and efficiency of our analytics and reporting infrastructure • Partner with Sales and Customer Success teams to provide clients with data and reporting deliverables that add strategic value • Partner with our BI and Analytics Engineering team to implement the corresponding custom metrics, dashboards, and tooling for our clients