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Company DescriptionAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.Job DescriptionThe National Director of Field Reimbursement is responsible for the development and performance of all field reimbursement activities with the assigned partner. This position builds and manages a team of Regional Access Directors and provides leadership towards the achievement of our partner's objectives in line with company vision and values. The National Director will identify market opportunities and challenges, then develop, implement, and follow through on action plans that address them through the team, including coaching team members to support corporate growth. The National Director is responsible for evaluation of success, optimizing the opportunity and effectively communicating results to partners and EVERSANA internal stakeholders.ESSENTIAL DUTIES AND RESPONSIBILITIES:Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:Coordinate in-field activity to achieve results and agreed-upon specialty targetsMaximize market, segment, and team dynamics to drive both top- and bottom-line resultsEnsure smooth, collaborative efforts in both day-to-day and long-term business executionSet tone and pace for business process and organizationMaintain required technical expertise to respond accurately to all questions regarding products, policies, and business-related issues from customers and representativesEffectively plan and conduct plan of action and other meetings with members of Corporate LeadershipHave complete understanding of all relevant compliance laws, policies and processesEnsure actions of self and team are fully compliantProvide direction and insights to key internal partners in business planning processConsistently exemplify both EVERSANA and Client’s Cultural Beliefs and high ethical standards.Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.All other duties as assigned.PEOPLE LEADERPeople leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:Coach, mentor, educate and develop direct and indirect team members to enhance individual skills and elevate overall team performanceHold direct reports accountable to behaviors and expectationsInterview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.Day to day management of entire field reimbursement leadership and teamDetermine job objectives, work methods, and performance standards; review performance relative to departmental objectives; engage in performance appraisal discussions with each employee; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions.EXPECTATIONS OF THE JOB:The requirements below represent the experience, education, knowledge, skills, and abilities needed for this role.Highly effective organizational skills to balance multiple prioritiesAdvanced presentation skills for the delivery of corporate approved materialsAdvanced business analytical skills to identify trends, opportunities and threatsAbility to solve problems and determine actions to drive business or overcome challengesAbility to utilize corporate reporting tools and technologyMust have documented successful field reimbursement management resultsDemonstrates solid clinical product knowledgeBusiness analysis and planning skills that drive field reimbursement objectivesExcellent judgment and decision-making skillsAbility to articulate the scientific aspects of treatments and therapeutic areasProven ability to deliver candid, effective feedback and efficiently manage performanceAbility to develop talent for promotional opportunitiesAbility to create a culture of winning and full team engagementCollaborates and can influence without authority across organizations.QualificationsBachelor’s degree required.Healthcare degree strongly preferred, including MS, RN, PA, PharmD, PhD, or similar advanced healthcare/scientific degree.15+ years in pharmaceutical industry with experience in payer policy and product access.8+ years of experience in benefit verifications and/or prior-authorization requirements or equivalent experience in patient access.5+ years leading successful field access teams.Detailed understanding of both pharmacy and medical benefit product models.Knowledge of Centers of Medicare & Medicaid Services (CMS) policies and processes with experience in Medicare Parts B & D coverage.Knowledge and understanding of specialty markets, HUB/reimbursement services and patient access programs.Strong analytical skills to assess market dynamics, competitor activity, and continuous diabetes monitoring trends. Ability to gather and interpret data to guide regional strategy, including understanding the role of HUB and patient claims data.Technology/Equipment Computer Skills; Word, PowerPoint, Excel, Outlook and videoconferencing platforms (Teams, Zoom, GoTo Meeting).Preferred QualificationsEducation: Advanced Degree preferred.Pediatric Endocrinology and/or Endocrinology experience preferred.Previous experience in other functions within the biopharmaceutical industry a plus (e.g. product marketing, managed care, field sales, case management or large healthcare practice experience).OUR CULTURAL BELIEFSPatient Minded - I act with the patient’s best interest in mind.Client Delight - I own every client experience and its impact on results.Take Action - I am empowered and hold myself accountable.Grow Talent - I own my development and invest in the development of others.Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.Embrace Diversity - I create an environment of awareness and respect.
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