Job Details: - Job Title: IT Field Engineer. - Location: Elmhurst, NY 11371 (Onsite). - Duration: Long term 12+ months Contract. Operational Responsibilities: - Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. - Provide service and customer support during field visits or dispatches. - Diagnose errors or technical problems and determine proper solutions. - Produce timely and detailed service reports. - Document processes. - Collect and analyze performance data to provide technical assistance. - Tie workflow to schedule. - Accurately document solutions related to complex issues. - Create workaround procedures when standard procedures have failed. - Ensure issues are resolved. - Troubleshoot and develop technical solutions related to software and setup errors for field engineers, technicians, and customers. - Build positive relationships with customers. - Ability to use a ladder.

IT Field Engineer

Emma

Responsibilities

Skills wanted:

Language(s) required:

Pavan Kumar

About V2Soft, Inc.:

mission:

www.v2soft.com/

Admin access needed