German Customer Service - Braga, Aveiro - LIS9 at Cross Border Talents | Torre

German Customer Service - Braga, Aveiro - LIS9

Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Remote (for Portugal residents)
Shared by
Emma of Torre.ai
3 months ago

Responsibilities


We are a global marketplace for refurbished devices. Thanks to our rigorous evaluation process, only the best refurbishers can sell on our platform. As a Customer Support representative, you will provide warm and professional service to our customers, efficiently resolving any issues they may face. You will ensure excellent service standards and maintain high customer satisfaction while enjoying your work every day.RequirementsResponsibilities:Assist clients via inbound calls, chat, or email in the after-sales process by answering Inquiries regarding reservations and attending to potential requests.Resolve product or service problems by clarifying customer complaints.Provide accurate, valid, and complete information using the right methods and tools.BenefitsCompetitive salary;Performance and Language bonusMeal vouchers;Private health insurance after 6 months of contract signature (additionally to the standard insurance).Airport pick-up and administrative assistance with your registration in Portugal;Reimbursement of your flight expenses;