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23 days ago
Requirements and responsibilities
As the Director of Revenue Operations, you will be responsible for aligning marketing, sales, and post-sale processes into a unified, data-driven revenue engine. This role owns the full revenue technology stack, performance reporting architecture, and operational processes that power go-to-market execution. You are an early adopter and champion of AI, embedding intelligent automation across the revenue organization and managing a team of operations professionals as you scale our go to market to help us serve more churches.Primary Responsibilities of the RoleOwn and orchestrate the holistic revenue operations function, bridging marketing, sales, and customer success to build a unified growth engine.Act as a primary strategic advisor to the CGO, converting high-level business goals into actionable operational frameworks, KPIs, and tech investments.Lead, mentor, and scale a high-performing team of operations experts specialized in data, systems, and process optimization.Design and govern a world-class revenue technology roadmap, integrating CRM, marketing automation, and cutting-edge AI tools.Establish and maintain a robust data architecture, ensuring high standards for data taxonomy, hygiene, and cross-platform governance.Champion AI-driven innovation across the GTM org, embedding intelligent automation into forecasting, lead scoring, and personalizing the church experience.Drive cross-functional alignment on critical processes, from lead management and handoff SLAs to complex attribution models.Manage the forecasting infrastructure and partner closely with Finance on strategic revenue planning and budget reconciliation.Build and socialise executive dashboards that provide the CGO and Board with the actionable insights needed to drive the mission forward.Orchestrate the annual GTM planning cycle, ensuring headcount, pipeline targets, and budgets are aligned with our growth trajectory.Lead change management efforts for new tech rollouts and process redesigns, ensuring smooth adoption across the revenue team.Manage strategic vendor relationships and procurement, collaborating with Finance and IT to optimize our operational footprint.QualificationsA Successful Candidate Will:Optimize Work Processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.Manage Complexity by making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.Possess Financial Acumen by interpreting and applying understanding of key financial indicators to make better business decisions Bring a Strategic Mindset and articulate credible pictures and visions of possibilities that will create sustainable value Utilize Business Insight by applying knowledge of business and the marketplace to advance the organization’s goalsBe Tech Savvy by anticipating and adopting innovations in business-building digital and technology applications Required Technical Qualifications:7-12 years of progressive leadership within revenue, sales, or marketing operations in a B2B environment.Proven history of building, mentoring, and scaling high-performing operations teams.Deep technical mastery of CRM administration and end-to-end revenue technology stack ownership.Hands-on expertise applying AI/ML tools to GTM functions, including predictive scoring and intelligent forecasting.Demonstrated ability to drive strategic cross-functional alignment between sales and marketing organizations.Strong process management and documentation experienceExperience presenting to senior leadershipMastery in orchestrating complex projects and programs across diverse, multi-stakeholder initiatives.Experience partnering with Finance leadership on strategic budget planning and revenue forecasting.Experience building full-funnel attribution models, lead scoring, and lead routingPreferred Technical Qualifications:Comprehensive background spanning both sales and marketing operations Experience with HubSpot CRM and Marketing platformsExperience in a product led growth environmentTechnical proficiency in data architecture, integration design, and BI tooling.Prior experience in a consulting or strategic advisory capacity is a distinct advantage.Office Requirements:We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.A stable work environment with designated workspace and access to high-speed internet.US-based and legally able to work full time in the US. Sponsorships are not available at this time.Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WVAdditional InformationThe starting annual salary for this position is $160,000-$180,000 with an eligibility for additional variable compensation.BenefitsHealth insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more.We believe taking care of our team is important and want to be sure you have what you need. Tithely is an Equal Opportunity EmployerYourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.About TithelyWe’re a fully remote tech company that puts the Church first, serving over 50,000 churches around the world. We’re on a mission to see the local Church have the financial stability and resources needed to build the Kingdom of God. And we work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.
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