Senior Customer Success Manager at Mural | Torre

Senior Customer Success Manager

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Full-time

Legal agreement: Employment

Compensation
USD70k - 135k/year
Non-negotiable
location_on
Hybrid (Ireland)
flightsmode
Visa sponsorship: To be discussed/negotiated
Posted almost 6 years ago

Responsibilities


• Maintain deep customer expertise, be their change management partner, and become an extension of their transformation team • Deploy MURAL across the enterprise with a set-up that maximizes growth potential • Design content and programs to drive usage at a large scale • Motivate, inspire and teach our customers how MURAL can add value to their company • Monitor usage and report regularly to customers • Spot opportunities to upsell value-added services • Collaborate with Sales on large-scale enterprise renewals in your portfolio • Collaborate with the Product team on how to improve the product to meet customer needs • Collaborate with the Marketing team on events and content.