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Responsibilities
About the RoleWe are seeking an experienced Loan Processor with a strong background in U.S. mortgage operations to join our growing team.This role plays a critical part in ensuring mortgage loans close smoothly and on time. You will work closely with U.S.-based Sales, Underwriting, Legal, Capital Markets, and Post-Closing teams.The ideal candidate is highly organized, detail-oriented, financially analytical, and comfortable working in a fully remote environment while handling strict deadlines.Key ResponsibilitiesBorrower Onboarding & CommunicationServe as the primary point of contact for borrowers throughout the loan process.Request, collect, and review borrower documentation for accuracy and completeness.Provide timely status updates and respond to borrower inquiries.Maintain professional written and verbal communication via email, phone, and Microsoft Teams.Loan File ManagementCreate and manage accurate loan files from initial submission through closing.Review credit reports, income documentation, and asset documentation.Validate initial calculations (DTI, income, assets, etc.).Assist in sending required disclosures.Order updated payoffs.Process Employment Verifications.Coordinate signing appointments with borrowers and co-borrowers.Process FHA, VA, and Conventional loans.Support refinance (Re-fi) transactions.Required QualificationsMinimum of 3 years of experience as a Mortgage Loan Processor within the U.S. mortgage industry.Strong experience with: FHA loans; VA loans; Conventional loans; Refinance transactions.Hands-on experience with Encompass 360.Advanced English proficiency (minimum C1 level).Strong understanding of mortgage applications and financial documentation.Ability to analyze complex financial data.Experience using Microsoft Office and Loan Application software.Excellent time management and multitasking skills.Strong attention to detail and accountability.Ability to work independently in a fully remote environment.Ideal Candidate ProfileDirect experience managing loan files (not an assistant role).Comfortable handling multiple loans simultaneously.Strong understanding of the full mortgage lifecycle.Used to working under strict U.S. mortgage deadlines.Proactive and solution-oriented mindset.Location & CompensationLocation: Remote (Mexico)Salary: $35,000 – $40,000 MXN gross per monthBenefits: Above Mexican statutory requirements
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