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Responsibilities
As Marqeta’s Senior Account Manager, you will support one of our largest global strategic accounts, serving as the primary point of contact for day-to-day operations and ongoing client needs. Working closely with a cross-functional team, you will help ensure seamless execution, proactive communication, and high-quality client service.You will build strong working relationships across the customer’s organization, identify opportunities to improve processes and drive incremental growth, and partner internally to deliver effective, timely solutions. By staying close to the customer’s evolving business priorities, you will help optimize daily operations and support long-term account success.We work Flexible First. This role can be performed remotely. We’d love for you to join us!The Impact You’ll HaveThis role performs a range of strategically essential activities - here are a few of them:Curious Questioner: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general.Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges.Numbers Fanatic: You don’t sit around and wait for things to happen. You model, plan, and monitor a path to growth based on the right data.Strategic Connector: Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovation.FinTech Guru: You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space.Who You Are5+ years of Global Enterprise Account Management experience in the payments industryStrong communication skills (interpersonal, verbal, presentation, written, email) and track record of creating and executing strategic account plansStrong grasp of industry trends and competitive landscapeFamiliarity and first-hand knowledge in fintech, banking or paymentsPositive attitude, team player, adaptable, and resourcefulTechnical aptitude with demonstrated ability to understand and explain complex technical concepts in a straightforward mannerExperience or familiarity with high-growth fintechs and financial services companies Card Issuing and Processing experienceKey Skills & CompetenciesProven experience growing and scaling strategic or enterprise accounts Proven track record of managing global customers with multi region stakeholdersProven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needsExperience partnering with banking operations teams and external banking partners to drive critical submissions to completionExperience participating in business reviews and using data-driven strategies to make informed decisionsTypical ProcessApplication submissionRecruiter video callHiring manager video callVirtual “Onsite” consisting of 3 - 4 video interviewsPresentationFinal Interview with Sales Leader Offer!Compensation and Benefits in Marqeta’s Revenue OrganizationMarqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:National: A baseline tier that applies to most of the geographic territory of the United States.Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WAPremium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.Visit this page or consult with a Recruiter to determine which tier would be applicable to you.Within our Revenue organization at Marqeta, On Target Earnings (OTE) is composed of a mix between annual salary and variable compensation, which is earned based on your individual performance and that of your immediate team. The split is 70/30.When determining an OTE figure we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire OTE range for this position is:National: $143,000 - $178,800Premium: $154,900 - $193,600 Premium Plus: $168,300 - $210,400Along with monetary compensation, Marqeta offersMultiple health insurance optionsFlexible time off – take what you needRetirement savings program with company contribution and after tax contributionsEquity in a publicly-traded company and an Employee Stock Purchase ProgramFamily-forming benefits, fertility support, and up to 20 weeks of Parental LeaveFree therapy sessions, financial and professional coaching, and legal adviceMonthly stipend to support our remote work modelAnnual “development dollars” to support our people growth and developmentAbout MarqetaMarqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
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