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10 days ago
Requirements and responsibilities
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.We are seeking an experienced eCommerce Marketplace Manager to oversee both the operational management and paid advertising performance of our Amazon Seller Central and Walmart Marketplace accounts.The ideal candidate has recent experience supporting U.S.-based brands and is proficient in managing marketplace operations while simultaneously optimizing Amazon Sponsored Ads and Walmart Connect campaigns. This role combines account management, listing optimization, inventory coordination, PPC strategy, performance analysis, and marketplace compliance to drive profitable growth across both platforms.The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.Scope of ServicesContractors will be required to provide services that align with the following client tasks:Marketplace Account ManagementManage day-to-day operations within Amazon Seller Central and Walmart Marketplace.Monitor overall account health and marketplace compliance.Optimize product listings, titles, bullet points, descriptions, images, and backend keywords.Manage catalog updates, variations, suppressions, and listing issues.Coordinate inventory management and replenishment.Monitor pricing and promotional strategies.Handle support cases with Amazon Seller Support and Walmart Marketplace Support.Monitor customer feedback and account performance metrics.Amazon PPC ManagementManage Amazon Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.Conduct keyword research and search term analysis.Optimize bids, budgets, and campaign structures.Perform A/B testing on campaigns and creatives.Monitor ACOS, TACOS, ROAS, CPC, CTR, and conversion rates.Continuously improve advertising profitability.Walmart Connect AdvertisingDevelop and manage Walmart Connect campaigns.Optimize bids, keywords, audiences, and campaign performance.Improve product visibility and advertising efficiency.Conduct ongoing testing and optimization.Reporting & AnalyticsPrepare weekly and monthly reports covering:Sales performanceAdvertising performanceROASACOS/TACOSInventory healthListing healthAccount healthCustomer feedbackProvide recommendations for improving marketplace performance and profitability.Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.SkillsThe Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:Minimum 1-2 (recent) years of recent experience managing Amazon Seller Central and/or Walmart Marketplace for U.S.-based brands.Hands-on experience with:Amazon Sponsored AdsWalmart ConnectAmazon FBAListing optimizationInventory managementCatalog managementMarketplace complianceStrong analytical and reporting skills.Excellent written and verbal English communication skills.Ability to manage multiple priorities independently.Preferred QualificationsExperience managing both Amazon and Walmart marketplaces simultaneously.Experience with Helium 10, Jungle Scout, Sellerboard, Data Dive, or similar tools.Familiarity with Amazon Brand Registry.Experience using Google Analytics and Looker Studio.Advanced Microsoft Excel or Google Sheets skills.Experience with inventory forecasting and pricing strategies.Required ToolsCategoryTools / PlatformsMarketplacesAmazon Seller Central, Walmart Seller CenterAdvertisingAmazon Advertising Console, Walmart ConnectResearchHelium 10, Jungle Scout, Data Dive (Preferred)ReportingMicrosoft Excel, Google Sheets, Looker StudioCustomer SupportAmazon Seller Support, Walmart Marketplace SupportWork ScheduleContracted Hours per Week: 40 HoursScheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)Daily Working Time: TBDTerms of EngagementContractors will operate under a Master Services Agreement and a Statement of WorkThis is not an offer of employment; contractors are not employees of 20four7VA or any clientAll compensation is processed through 20four7VA according to the terms of the engagementRole Summary & RequirementsREQUIRED SERVICE: e-Commerce VAREQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced LevelContracted Hours per Week: 40 hours/weekDaily Working Time: TBDScheduled Working Days: Monday-FridayREPORTING TO/POC: To Be DeterminedNumber of VAs: 1GENDER PREFERENCE: NoneLANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Excellent Spoken and Written English Required)REGION PREFERENCES: AnyWhat we offerCompetitive ratesWeekly paymentsVarious open roles are availableFree training and upskillingConstant support and guidanceA vibrant community always ready to support youAnd more!