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Responsibilities
Mandatory Requirements5+ years of experience as a Salesforce Administrator.Strong experience with Salesforce Sales Cloud.Strong experience with Salesforce Service Cloud.Experience administering Pardot / Marketing Cloud Account Engagement.Advanced experience with: Flow BuilderAdvanced experience with: Permission SetsAdvanced experience with: Profiles and Security ModelAdvanced experience with: Validation RulesAdvanced experience with: Record TypesAdvanced experience with: Page LayoutsAdvanced experience with: Reports & DashboardsAdvanced experience with: Data ManagementExperience working in environments with multiple integrations.Experience implementing and integrating Salesforce with Slack, including automations, sending messages to account-related channels, direct messages to users, event-based notifications, and collaboration processes between Salesforce and Slack.Ability to analyze and resolve configuration, automation, and integration issues.Advanced/Professional English (written and spoken) – mandatory requirement.Responsibilities:Salesforce AdministrationConfigure and maintain Salesforce Sales Cloud.Configure and maintain Salesforce Service Cloud.Administer Pardot / Marketing Cloud Account Engagement.Create and maintain Flows.Manage fields, objects, page layouts, and permissions.Support deployment and testing processes.Troubleshoot incidents and bugs.Provide second-level support to internal users.Data & Platform OperationsPerform bulk data uploads and maintenance.Monitor integrations.Resolve synchronization errors.Support data quality initiatives.Maintain technical documentation for configurations and processes.Preferred ExperienceRevenue Cloud / CPQ.Salesforce Data Cloud.LeanData.Gainsight.Workato.Experience in B2B SaaS companies.Technology EcosystemSalesforce Sales Cloud, Salesforce Service Cloud, Marketing Cloud Account Engagement (Pardot)Revenue Cloud / CPQSalesforce Data CloudSlackLeanDataOutreachZoomInfoGongAircallResources will work with integrations and processes related to: Salesforce Sales Cloud, Salesforce Service Cloud, Marketing Cloud Account Engagement (Pardot), Revenue Cloud / CPQ, Salesforce Data Cloud, Slack, LeanData, Outreach, ZoomInfo, Gong, Aircall.Resources will work as part of company’s GTM Systems team.Daily work is primarily managed through Jira tickets.Team communication and collaboration take place through Slack.Functional requirements, prioritization, and solution design are owned by the internal GTM Systems team.Resources will be responsible for technical execution, configuration, troubleshooting, and platform maintenance.Ability to work autonomously within a backlog prioritized by the internal team is expected.Preferably based in Argentina or with significant overlap with Argentina’s time zone.Availability to occasionally attend the Palermo (Buenos Aires) office, ideally up to once per week when required.Desired Certifications:Salesforce AdministratorSalesforce Advanced AdministratorSalesforce Sales Cloud ConsultantSalesforce Service Cloud Consultant
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