Remote Healthcare Customer Service Representatives

Teleperformance

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Full-time

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Remote (for United States residents)

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Posted 5 months ago

Healthcare Customer Service Representatives handle customer inquiries by providing answers to questions and resolving concerns across phone, email, chat, and social media. They connect with customers to resolve issues, de-escalate situations, escalate when needed, assist with requests or payments, and track call-related information for auditing. Responsibilities also include providing feedback on call issues and upselling when required. Remote work in a virtual team environment is supported.

About Teleperformance:

We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.

mission:

Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities.

Reputation:

Signalers: 3

Domain created: May 1994

www.tp.com/

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