Salesforce Director of Delivery at Cloudsquare | Torre

Salesforce Director of Delivery

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Full-time

Legal agreement: Employment

Base compensation
USD150k - 200k/year

+ Health insurance

Non-negotiable
location_on
Remote (for United States residents)
Posted over 4 years ago

Responsibilities


Define team goals and metrics, and support team members in working to achieve them Define resourcing requirements across your team (identify hiring needs, promotion opportunities, skill gaps, etc) Demonstrated success delivering consulting and implementation services specifically for Salesforce implementation and consulting services Provide guidance, coaching, mentoring, and day-to-day direction for a team of direct reports on a project(s); handle the performance feedback and annual review processes for direct reports Work with project managers to develop project timelines, tasks, and resource plans Support recruitment, selection, staffing and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit Collaborate with project teams (solution lead, account owner, client success manager, and clients themselves) to address potential issues around scope, solutioning, and cost Strategy: Collaborate with the leadership team to innovate and achieve company objectives Proactively work to improve our estimation and delivery processes Proven ability to build, manage and foster a team-oriented environment. Provide leadership, coaching, performance feedback and resources to associates Know your team’s individual goals and communicate when they are falling behind or acknowledge when they are surpassing those goals Resolve conflicts, be able to openly address them in a proper way so that both parties of the conflict know what the next steps are. Be able to listen to their team and make the best decisions based off of the team’s feedback Be a clear and consistent communicator with the team and leadership Proactively sense and solve problems as they come Oversee and enable meaningful processes Minimum Qualifications: 5+ years of consulting experience in delivery leadership relative to iterative software development, ideally Salesforce 5+ years of experience leading groups of 50+