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Requirements and responsibilities
Who is Risk Labs?Risk Labs is the foundation and core team behind UMA and Across. We operate as one cohesive, globally distributed team building infrastructure that pushes crypto forward. UMA’s Optimistic Oracle records verifiable truth onto blockchains. Across is leading interoperability through intent-based architecture. Both are decentralized protocols governed by global communities and supported by Risk Labs Foundation. We are remote-first, high-agency, and impact-driven.Why This Role ExistsWe are hiring a contract analyst to support UMA’s proposal monitoring system for prediction markets. This system provides additional safety against incorrect proposals going undisputed and that response times remain within defined service thresholds. You will use internal tooling to review proposals flagged as high risk, and exercise independent judgment to decide if they are correct or should escalate to UMA’s dispute resolution system. Your work directly impacts resolution accuracy, protocol trust, and user confidence.This is not a community moderator role. It is a structured, accountable review function operating under defined response-time and quality expectations. The right candidate will grow their impact and scale in this role, as the system and its critical integrations (like Polymarket) continue to scale exponentially.What You’ll Own1. Flagged Proposal Review (Primary Responsibility)Review proposals flagged by monitoring systems during assigned coverage windows.Determine whether the proposal is:CorrectShould be escalated to UMA’s dispute resolution systemReview and act on flagged proposals promptly to stay within maximum response times.Maintain high decision accuracy.Determine when to escalate high risk or ambiguous cases to senior Risk Labs staff when required.Estimated volume: 10–50 flagged proposals for review per 12 hour period.2. Exercise Independent JudgmentApply consistent reasoning across objective and subjective markets.Interpret ambiguous or edge-case rules under time constraints.Ensure decisions are defensible, repeatable, and aligned with protocol standards.3. Maintain Decision QualityClearly document rationale for approvals, disputes, and escalations.Maintain consistent standards across review cases.4. Improve the SystemIdentify patterns in false flags or rule ambiguity.Provide structured feedback on monitoring gaps.Suggest improvements to market rules to increase determinism and clarity.Contribute to ongoing refinement of Human Review processes.What Success Looks LikeThis role is outcome-driven. Success is measured by:SLA adherenceConsistent and high quality judgements on flagged proposalsConsistency across decisionsActionable system feedback contributionsIdeal BackgroundRequiredPrediction Market Fluency: 1+ years of active involvement with prediction markets (rules, disputes, resolutions)Strong Analytical Judgment: Ability to interpret both objective and subjective market rules under ambiguityHigh Integrity & Bias Resistance: Comfortable making neutral decisions that may impact financial outcomesReliability & Accountability: Consistent SLA adherence and independent work executionClear Written Communication: Ability to articulate concise, structured reasoningDetail-Oriented & Process-DrivenComparable Experience May IncludeTrust & Safety / Policy EnforcementMarketplace IntegrityRisk Operations / AML ReviewFact-checking or governance reviewDAO governance participationSchedule & StructureContract-based roleRemoteKYC requiredStructured shifts (anticipated ~12-hour shifts, 5 days/week including weekends, final schedule TBD)Alternatively, distributed coverage model (1–3 hours/day) depending on final staffing designReview activity limited to defined working hours (no engineer-style on-call expectations)Coordination via SlackCompensationMonthly retainerPer-review incentive structurePerformance-based incentives tied to:Volume thresholdsSLA adherenceResolution accuracyEscalation qualityCompensation range reflects experience and demonstrated judgment. Payment available in stablecoins or fiat.Who Thrives HereCalm under ambiguityComfortable making decisions others may disagree withResistant to bias and external influenceStructured in thinkingHigh-agency and self-directedMotivated by protecting system integrityClosingStudies show that women and people of colour are less likely to apply unless they meet every qualification. Risk Labs is committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, even if your experience doesn’t align perfectly, we encourage you to apply.Risk Labs is an equal opportunity employer and does not discriminate based on race, religion, gender, sexual orientation, age, disability, or veteran status.Our ValuesWe value curiosity.We value openness, honesty and directness.We value integrity.We value iterative learning.We value taking smart risks.We value being high agency.Why Work at Risk Labs?We’re a mission-driven team aligned with the ethos of crypto and focused on meaningful impact. We value ownership, adaptability, and kindness. We support personal wellness, professional growth, and flexible work environments — whether you’re family-focused, nomadic, or somewhere in between.Our Team & BackersOur global team blends deep technical expertise with diverse business perspectives. Backed by investors including Placeholder, Blockchain Capital, Bain Capital, Coinbase, and Dragonfly.
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