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Requirements and responsibilities
About TraversalTraversal is the AI Site Reliability Engineer (SRE) for the enterprise—trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incidents. The mission is to free engineers from endless firefighting and enable them to focus on creative, high-impact work.Traversal’s roots are embedded in AI research, building the premier AI agent lab for the enterprise. The team includes researchers from MIT, Harvard, and Berkeley, and world-class engineers from industry companies such as Citadel Securities, Cockroach Labs, Datadog, DE Shaw, ServiceNow, Glean, Perplexity, Pinecone, and more.The RoleAs an Enterprise Account Executive at Traversal, you’ll lead early-stage sales efforts and build the GTM engine from the ground up. You will own the full sales cycle, from strategic prospecting to closing, while defining the playbook for the agentic observability platform.You will partner closely with founders and the Sales Engineering team to navigate complex technical evaluations and guide prospects through high-impact proof-of-concepts. The role calls for a high-ownership individual who can translate deep technical value into business outcomes for SREs, platform teams, and engineering leaders—especially for candidates with a proven track record in developer tools and experience thriving in high-velocity startup environments.ResponsibilitiesFull-Cycle Ownership: Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closingTechnical Storytelling: Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyersTechnical Partnership: Work closely with the Sales Engineering team to execute deep-dive demos and technical deep divesProduct Feedback Loop: Act as the voice of the customer, relaying field insights to Product and Engineering to help shape roadmap directionStakeholder Management: Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executivesRequirements5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer toolsProven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipelineExperience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makersStrong technical acumen and ability to communicate with engineering buyersSelf-starter who thrives in ambiguity and takes a high-ownership approach to solving problemsNice to HaveDeep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructureExperience with product-led growth motions or bottoms-up sales modelsPrior experience as a founding or early sales hire at a startupCompensationCompetitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $300,000 - $320,000 OTE, plus equity and benefits. Salary ranges are based on location, level, and role, and individual compensation is determined by experience, skills, and job-related knowledge.Why You Should Join UsHealth insurance, a great tech setup, flexible time off, and in-office snacksCompetitive salary and equity packagesCollaborative, hard-working culture focused on building the future of AI-powered software maintenanceOpportunities to own meaningful parts of the product, move fast, and learn constantly—while helping define a new category of infrastructure software
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