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Posted 5 days ago
Requirements and responsibilities
The Role:
- A rare hybrid combining outbound campaign management with hands-on customer success.
- Once a customer closes, you own the relationship.
- You are also building and optimizing the AI-powered campaigns that bring new customers in.
Outbound Campaigns:
- ICP targeting and list building.
- Prompt writing and sequence design.
- Performance analysis and optimization.
Customer Success:
- Onboarding and post-close communications.
- Retention and escalation handling.
- Voice of customer internally.
- HubSpot CRM management.
Candidate Fit:
- Have 4+ years running cold email or outbound campaigns using AI-assisted tools (Apollo, Instantly, Smartlead, Clay, or similar).
- Are highly proficient in written and spoken English.
- You will represent Telescope directly to customers on calls.
- Have worked with HubSpot or a comparable CRM.
- Are comfortable analyzing campaign metrics and making data-driven decisions.
- Have worked for or with a US or EU-based SaaS startup before.
- Are available during EST business hours.
Bonus Points:
- Prompt writing at scale.
- Clay and enrichment workflows.
- B2B SaaS background.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)