Customer Service Rep (Work From Home) at American Income Life Insurance Company | Torre
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Customer Service Rep (Work From Home)

You'll empower families to secure their future by clarifying vital benefit options.
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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (anywhere)
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Shared by
Emma of Torre.ai
15 days ago

Requirements and responsibilities


We are seeking motivated, professional individuals to join a growing team within the supplemental benefits industry. For more than six decades, this organization has supported families by helping them better understand their available coverage options. As expansion continues across new regions, we are looking for dependable representatives who are goal-driven, coachable, and ready to build a long-term career.Role ResponsibilitiesIn this position, you will work directly with members and clients who are looking for information about their benefit programs. Your role will involve answering questions, explaining available options in a clear and helpful way, and providing a positive service experience from start to finish.You will also stay informed on current programs and services so you can provide accurate guidance, review existing coverage details, and help identify options that may better fit each member’s needs.What You’ll Be DoingConnect with members in a professional and friendly mannerProvide clear information about benefit options and servicesAnswer questions related to coverage and available programsReview member needs and help guide them through the processMaintain strong knowledge of company products and updatesBuild trust through consistent communication and follow-upIdeal CandidatePrevious experience in customer service, sales, hospitality, or a related field is helpful, but not required. We are looking for someone who communicates well, enjoys helping people, and can stay organized while managing multiple responsibilities.The right person is professional, positive, reliable, and comfortable working both independently and as part of a team.We’re Looking For Someone Who IsMotivated and goal-orientedConfident speaking with peopleAble to build strong client relationshipsOrganized and dependableProfessional in both written and verbal communicationComfortable learning new systems and processesAble to stay focused in a fast-paced environmentWhat We OfferHands-on training and ongoing supportWeekly payPerformance bonusesLong-term income potentialGrowth and advancement opportunitiesCompany-sponsored travel opportunitiesRemote work flexibilityThis is a strong opportunity for someone looking to grow with a supportive team while helping individuals and families better understand their benefit options.Apply today to learn more about the role and how you can become part of our team.
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