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11 days ago
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Requirements and responsibilities
The RoleAs an Account Manager at Reach, you’ll own the success and growth of a portfolio of global ecommerce merchants. You’ll build trusted relationships, help clients optimize their checkout and payments experience, and drive long-term revenue growth.This role is ideal for someone who enjoys partnering closely with clients, working across global teams, and turning strong relationships into meaningful business outcomes.What You'll DoManage and grow a portfolio of ecommerce merchantsBuild strategic, long-term client relationshipsDrive organic revenue growth and retentionPartner cross-functionally to solve merchant challengesAdvocate for clients internally and surface product insightsWhat You Bring5+ years in account management or merchant success (ecommerce, FinTech, or payments)Strong relationship-building and communication skillsExperience working with global clients or distributed teamsA proactive, ownership-driven mindsetBenefitsWhy Join ReachCompetitive compensation and pension contributionComprehensive private healthcare coverageAnnual learning and development allowanceHybrid working with modern office spaceA collaborative, global team driving innovation in cross-border paymentsAt Reach, we believe that high-performing teams all have common values and synergies that enable them to work well together. Some of our Core Values are:We value solving underlying problems and delivering outcomesWe value being able to make executive decisions while considering input from multiple sourcesWe value taking action over getting stuck in planningWe value taking chances and failing fastWe value teamwork over individual accomplishmentsWe value optimizing time to value and achieving outcomes, not checking boxesWe value work/life balance and a mindset of “it’s a marathon, not a sprint”We value using the right technology to solve the right problemsAdditional InformationReach Ltd. is an equal opportunity employer. Applicants must be eligible to work in USA. Some international travel may be required.Ready to make an impact?Apply with your CV and a brief cover letter outlining your account management experience and why you’re excited to join Reach.
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