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11 days ago
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LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive.LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.Hi, I’m Radina, Director of Design at LucidLink. I'm looking for a Senior Product Designer with strong product thinking, a research-informed approach, and a clear focus on work that leads to better outcomes. This is a chance to help shape a category-defining product. On our team, craft, honesty, and real customer impact matter a lot.I'm looking for someone who’s comfortable working across discovery and delivery — from understanding customer needs to designing clear, scalable experiences across web, desktop, and mobile. The work sits in a complex product space, with connected workflows, integrations, and technical depth that make the design challenges especially interesting. Experience or interest in AI-powered UX is a strong plus.What You'll DoOwn design outcome on complex product areas, from discovery to deliveryRun research and validation activities, and turn insights into product decisionsDesign flows, wireframes, prototypes, and polished interfaces across platformsPartner with product and engineering to create solutions that balance customer needs, business goals, and technical feasibilityUse data, research, and design judgment to improve outcomesContribute to consistency through patterns, components, and design system practicesCommunicate decisions clearly through rationale, storytelling, and evidenceContribute to design quality through collaboration and feedbackWhat We're Looking ForStrong product thinking and ability to simplify complex problemsSolid research and validation skills, with good judgment on when to use themExperience designing complex digital products across multiple platforms, ideally desktop-firstStrong systems thinking and attention to scalability and edge casesAbility to work effectively with cross-functional teams in iterative environmentsData-informed mindset and comfort using qualitative and quantitative signalsA technical background or comfort with technically complex products is a plusHigh craft standards in interaction, visual design, and prototypingExperience in SaaS or B2B products is strongly preferredExperience with AI-enabled features or workflows is a strong plusFluent in English, written and spokenYou’ll Thrive Here If You Are…Proactive and curious, with a habit of looking beyond the obvious solutionComfortable working in fast-moving environments where priorities evolve and learning is continuousThoughtful about both speed and quality, knowing when to go deep and when to keep momentumCollaborative and low-ego, with a willingness to share work early and improve it through feedbackMotivated by solving real customer problems and creating measurable product valueReliable in execution and confident working independently within a shared product directionEnergized by complexity and able to bring clarity to ambiguous situationsShow Us Your CraftPlease share a portfolio with detailed case studies that walk us through your process from insight to executionSelected candidates will be invited to present their thinking through a hypothetical design challengeInterview plan:Initial InterviewYou’ll meet with someone from our People & Culture team. We’ll introduce you to LucidLink - our culture, product, and the way we work—and answer any initial questions you may have.Hiring Manager InterviewYou’ll meet with the hiring manager for a structured interview focused on your past experience and achievements, to understand how you deliver results and approach key challenges.Design InterviewYou’ll meet with the lead product designer. This conversation is about understanding your experience and what you’re looking for, as well as sharing more about our team and current challenges. Toward the end of the call, we’ll ask you to present a case study (30–45 min).Design TaskIn this live session with our Design team, you’ll collaborate on a real-world design challenge involving ambiguity, trade-offs, and complexity. We’re particularly interested in your thinking process, prioritization, and how you use AI to support your work. You’ll receive multiple customer feedback in advance, and during the session, we’ll work together. Please note that this exercise is for evaluation purposes and will not be used in production.Review Session & Prototype w/Design teamFollowing the live whiteboard session, selected candidates will be invited to complete a short follow-up exercise. This includes evaluating an existing design template, improving it, and creating a quick, AI-assisted prototype within a defined timeframe and presenting it in a brief session/discussion with the Design team.At LucidLink, AI fluency is a core professional competency. As part of our interview process, we'll explore how you currently use AI tools in your work and how you think about using them responsibly.
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