Product Manager Job DescriptionThe OpportunityThis is not a traditional SaaS product role.At OXIO, Product Managers operate at the intersection of telecommunications, cloud infrastructure, enterprise software, AI, APIs, fintech, and consumer technology.You will work on products that power mobile experiences for millions of subscribers, enable enterprises to deploy mission-critical connectivity solutions, and help shape the next generation of programmable telecom capabilities.You'll be responsible for discovering customer problems, defining product strategy, validating opportunities, and partnering with engineering, design, operations, and go-to-market teams to bring innovative solutions to market.Success in this role requires curiosity, strong product judgment, technical depth, and a passion for turning complex infrastructure into simple customer experiences.What You'll DoDrive Product Discovery and StrategyIdentify, validate, and prioritize customer and market opportunities.Frame ambiguous problems and develop clear hypotheses.Conduct customer interviews, market research, and data analysis to inform decisions.Define product strategy and roadmap priorities aligned with company goals.Balance customer needs, business objectives, technical constraints, and operational realities.Build and Launch Great ProductsOwn products from concept through launch and iteration.Create product requirements, user stories, acceptance criteria, and success metrics.Partner closely with Engineering and Design to deliver high-quality experiences.Lead cross-functional execution across Product, Engineering, Design, Operations, Sales, Customer Success, and Marketing.Measure outcomes and continuously improve based on data and customer feedback.Shape the Future of TelecomDepending on business priorities, you may work on products such as:BrandVNO is a Software-as-a-Service Web platform and allows OXIO’s customers to manage their MVNO and use APIs to integrate with their own systemseSIM onboarding and activation experiencesEnterprise and IoT connectivity solutionsPrivate networking and secure transaction routingTelecom APIs and developer platformsBilling, charging, and monetization systemsAnalytics, automation, and operational intelligence toolsEmerging AI-native telecom experiencesAI-powered communications and complex network solutions.Leverage AI to Build Better ProductsStay current with emerging AI technologies and industry trends.Apply AI tools to accelerate product discovery, customer research, analytics, workflow automation, and documentation.Identify opportunities to incorporate AI into customer experiences, platform capabilities, and internal operations.Help shape OXIO's vision for AI-enabled connectivity and communications.What Success Looks LikeIn your first year, you will:Deliver meaningful customer and business outcomes through shipped products.Build deep understanding of OXIO's platform, customers, and market.Establish trusted relationships across Product, Engineering, Design, and Operations.Influence roadmap priorities through strong customer and market insights.Help define new product opportunities that expand OXIO's platform capabilities and competitive differentiation.What We're Looking ForRequired Qualifications3–6 years of Product Management experience.Strong understanding of modern product management principles and practices.Experience working closely with engineering and design teams.Excellent written and verbal communication skills.Ability to navigate ambiguity and independently drive initiatives forward.Experience defining requirements, prioritizing roadmaps, and measuring outcomes.Strong analytical and problem-solving skills.Familiarity with product tools such as Jira, Figma, Mixpanel, Confluence, Claude, ChatGPT, Cursor, GitLab, Asana, Google Workspace or similar.Preferred QualificationsExperience building B2B SaaS, platform, API, infrastructure, fintech, marketplace, telecom, or enterprise software products.Experience working with AI tools and workflows.Experience building workflow-heavy or data-rich enterprise products.Experience in telecommunications, networking, mobile, IoT, payments, or connectivity.Spanish language native or proficiency.Experience in the US and Mexico telecommunications market is a plus.Why OXIOWork on Problems That MatterYou'll help redefine how connectivity is built, consumed, and monetized.Build Products at Massive ScaleOur platform powers mobile services, enterprise connectivity solutions, and communications experiences across North America.Shape an Emerging CategoryTelecom-as-a-Service is still in its early stages. You'll have the opportunity to influence both product direction and industry evolution.Learn Across DisciplinesWork at the intersection of cloud infrastructure, APIs, mobile networks, enterprise software, AI, and customer experience.Join a High-Impact TeamWe're a global, collaborative, and ambitious organization that values curiosity, ownership, and continuous learning.What We OfferCompetitive compensationEquity participationComprehensive healthcare coverageFlexible and remote-friendly work environmentProfessional development opportunitiesCompany retreats and team eventsInternational collaboration and travel opportunitiesA diverse, inclusive, and supportive cultureEqual OpportunityOXIO is committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds and are dedicated to creating an environment where everyone can do their best work and thrive.Job Description:This role requires a strong product craft mindset: the ability to frame ambiguous problems, form clear hypotheses, validate assumptions quickly, and focus teams on measurable customer and business outcomes rather than output alone. As a Product Manager at OXIO, you will play a crucial role in enhancing and evolving our core B2B platform, BrandVNO. You will be responsible for overseeing the delivery of new features and improvements that directly impact the user experience. In this role, you will collaborate closely with cross-functional teams, including other Product Managers, to ensure alignment with broader company goals and initiatives. You will manage and prioritize the product roadmap, balancing company objectives, customer feedback, user research, and engineering feasibility to deliver impactful solutions. Partnering closely with product designers, you will help conduct user research, map user journeys, prototype solutions, test assumptions, and translate insights into actionable product features that enhance the overall experience. Your primary focus will be on creating a modern, seamless brand experience, ensuring that BrandVNOYou will also be expected to stay current with emerging AI technologies and help identify practical opportunities to apply AI to product discovery, customer insights, internal workflows, platform capabilities, and the evolving BrandVNO user experience. aligns with the evolving expectations of today’s competitive SaaS landscape.Key Responsibilities:Define and prioritize product features and requirements based on customer needs and market analysis.Lead cross-functional teams (engineering, design, marketing, sales, customers) to deliver products on time and within budget as well as drive product adoption and successCollaborate with Design to conduct user research, analyze market trends, and gather feedback to inform product decisionsCreate detailed product documentation, including user stories, requirements, and acceptance criteriaMonitor product performance and KPIs, making data-driven adjustments and improvementsAct as the primary point of contact for product-related inquiries and decisionsStay informed on emerging AI technologies and evaluate how they may improve product workflows, customer insights, automation, decision support, and SaaS user experiences.Key Qualifications:Practical curiosity and working knowledge of emerging AI tools and technologies, including how they can support product discovery, research synthesis, analytics, documentation, workflow automation, and customer-facing product experiences.Strong oral and written communication skills as well as proven ability to work with cross functional stakeholdersTechnical depth to collaborate with Engineering teams & Designs teamsUnderstanding of product management principles and methodologies (e.g., Agile, Scrum).Familiarity with product management tools (e.g., Jira, Asana, Trello, Figma, etc.)Experience in B2B product management, with a preference for experience in the telecommunications industryNice to Haves:Hands-on experience using AI tools for product discovery, research synthesis, prototyping, analytics, documentation, or internal workflow automation.Experience building data-rich, workflow-heavy, AI-enabled, or platform products for enterprise users.Fluent English / Spanish speakerExperience in the Mexican telecommunications marketWhat We Offer:Competitive salary and stock option incentive programCompany paid healthcareFlexible work arrangementsCompany sponsored team-lunches and company retreatsInternational organization that enables you to work across boundaries, travel to different locations, and enjoy the dynamics of a rapidly growing startupA diverse and inclusive teamWe welcome applicants from all backgrounds to apply regardless of race, ethnicity, age, disability status or other defining characteristics
