Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.Trillium Health Resources has a career opening for a Systems Engineer II to join our team! The Systems Engineer II administers, maintains, and supports enterprise information technology infrastructure, including network, server, storage, and data environments. The role monitors system performance, implements infrastructure solutions, supports business continuity and security, and collaborates with technical stakeholders to ensure reliable, secure, and efficient technology operations that support organizational objectives.On a typical day, you might:Administer enterprise infrastructure, including network, server, storage, and data environments to support reliable technology operations.Monitor system performance, availability, and capacity to identify issues and recommend improvements.Implement infrastructure enhancements, upgrades, and configuration changes to improve performance, security, and reliability.Maintain backup, recovery, and business continuity processes to support data availability and disaster recovery objectives.Troubleshoot and resolve infrastructure, network, storage, and system issues to minimize operational disruption.Why Work for Us?Trillium believes that empowering others begins with supporting our team. We offer our employees:A collaborative, mission-driven work environmentCompetitive benefits and work-from-home options for most positionsOpportunities for professional growth in a diverse inclusive cultureEmployee Benefits:Trillium knows that work/life balance is essential. That’s why we offer:Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.Work-from-home options available for most positionsHealth Insurance with no premium for employee coverageFlexible Spending Accounts24 days of Paid Time Off (PTO) plus 12 paid holidays in your first yearNC Local Government Retirement Pension (defined-benefit plan)401k with 5% employer match and immediate vestingPublic Service Loan Forgiveness (PSLF) qualifying employerQuarterly stipend for remote work suppliesQualificationsRequired:High school diploma or GED and three (3) years of experience in information technology, data analytics, or reporting development with knowledge of relational databases and Structured Query Language (SQL). Requires certification; ORAssociate's degree and one (1) year of experience in information technology, data analytics, or reporting development with knowledge of relational databases and Structured Query Language (SQL). Requires certification; OREquivalent combination of education and experience.An applicable information technology certification is required when qualifying through a high school diploma, GED, or Associate's degree pathway.Applicable certification(s) including Microsoft data systems certifications CSTP, ISTQB, ASTQB, MTA, MCSA, MCSD, MCSE, ITIL v3, Power BI, as well as INFORMS, IIBA, AWS, Azure, or equivalent certifications will be accepted.Must have a valid driver’s license.Must reside within North Carolina.Preferred:Experience with two (2) or more of the following:Network Security including firewalls, IDS/IPSCloud Computing with Azure, AWS, Google, Private clouds)Data protection including backup/recovery and replicationAdministration of virtual Server environments such as Vmware, HyperV, AcropolisEmail administrationMicrosoft Active DirectoryWireless LAN (WIFI)Project ManagementVOIP Systems (Cisco Call Manager, Avaya, 3CX, Shoretel, or others)Network +, CCNA, CCNP, MCSE, SSCP, CISSP, CISA, PMP, Vmware, Google, Aws, Azure will be accepted.Deadline for Application:September 14, 2026 at 11:59 pmHow to ApplyTo be considered, submit your application and resume through our ADP Career Center. Your resume must include:Employer name, dates of service (month/year), average hours worked per week, and essential job dutiesEducation details (degree type, date awarded, institution, field of study)Licensure/certification information, if applicableAfter submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.