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Responsibilities
Help ensure high-quality software releases while supporting the rollout and continuous improvement of the SOE tool across training delivery units. You will work within Agile delivery teams, combining hands-on testing, defect management, user support and collaboration with technical and operational stakeholders.What You'll Be DoingDelivering manual, functional, regression and user acceptance testing (UAT) across software releasesCreating and executing test cases, analysing results and maintaining traceability to requirements and user storiesIdentifying, documenting and tracking defects through to resolution using Jira, Azure DevOps or similar toolsSupporting Agile delivery through sprint planning, reviews, release activities and quality assurance processesCollaborating with developers, analysts, stakeholders and users to improve software quality and user experienceSupporting the SOE rollout through user guidance, feedback gathering, enhancement testing and adoption activitiesContributing to continuous improvement and quality assurance best practice across delivery teamsWhat You'll NeedEssentialGCSE Maths and English at Grade 6 or above, or an equivalent qualificationExperience in software testing, quality assurance or application supportExperience creating and executing test cases and managing software defectsStrong analytical and problem-solving skills with excellent attention to detailProficiency in Microsoft Office and Microsoft 365 applicationsExperience working in a fast-paced environment with changing prioritiesThe ability to obtain and maintain Security ClearanceDesirableISTQB Foundation Certification or an equivalent software testing qualificationExperience working in Agile delivery environments and using Jira, Azure DevOps or similar toolsKnowledge of regression testing, UAT, risk-based testing and test design techniquesExperience supporting users through software implementation, training or process changeUnderstanding of TAFMIS applications, planning processes or JPASoft SkillsClear communication, with the ability to explain technical information to different audiencesStrong collaboration, stakeholder management and relationship-building skillsResilience and adaptability when priorities or requirements changeA proactive, organised approach with a focus on continuous improvementHow this aligns to our our ValuesCustomer First, Always: We prioritise our customers in everything we do and work hard to exceed their expectations through exceptional service.Fearless Innovation: We welcome bold ideas and adopt the best solutions to improve at pace for our customers and communities.Achieve Together: We collaborate openly, support one another and take shared accountability for reaching our goals.Everyone is Valued: We create a welcoming and inclusive environment where everyone feels valued and empowered to succeed.What’s in it for you?💻 Homebased – work from wherever you’re happiest in the UK💰 Competitive Salary🌴 23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period❤️ Paid volunteering day with a charity of your choice🍼 Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave🚴♀️ Cycle2Work scheme, pension, life assurance, and moreWe’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities.We are committed to building a workforce that reflects the diversity of the communities we serve. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email and we’ll get back to you.
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