Virtual Nurse needed for patient-facing role in DME. Summary We're seeking a compassionate nurse to help patients receive prescribed therapeutic footwear that prevents lower-limb wounds and amputation. This remote position combines patient care coordination, insurance verification, and clinical assessment. You'll build meaningful relationships with patients and their physicians while managing the entire patient journey—from initial registration through final dispensing. As a key member of our 100% remote support team, you'll handle inbound and outbound calls with patients, physician offices, and insurance companies. You'll schedule appointments, review clinical progress notes to verify diabetes-related foot conditions (peripheral neuropathy, ulceration, deformity, poor circulation, callus formation, amputations), and process insurance benefits and prior authorizations. You'll also manage patient payments and may assist with additional tasks matching your skillset. Our team stays connected throughout the day, working collaboratively to ensure excellent patient care and service delivery. Deliverables • Inbound Call Management: Register new patients, guide documentation collection, schedule assessment/fitting and dispensing appointments; update existing patients on case progress • Outbound Communications: Contact patients, physician offices, and insurance companies • Clinical Compliance Review: Analyze progress notes to identify qualifying conditions (peripheral neuropathy, callus formation, poor circulation, deformity, ulceration, amputations) • Insurance Coordination: Verify eligibility, benefits, and secure prior authorizations • Payment Processing: Handle patient billing transactions Requirements: Fast keyboarding, experience with CRM, able compute percentages. Work Hours: 35-40 hours per week, Monday - Friday, eastern time. Featured Job Less than 30 hrs/week Hourly More than 6 months Duration Intermediate I am looking for a mix of experience and value $6.00 - $7.00 Hourly Attachment About Boston Pedorthic.txt (1 KB) Project Type: Ongoing project Skills and Expertise Health & Wellness Communication Etiquette Administrative Support Customer Service Medical Billing & Coding Medical Records Research Phone Communication Nursing Preferred qualifications English level: Fluent

Virtual Nurse

Emma

Responsibilities

Skills wanted:

Language(s) required:

Elizabeth Schuster Verified

About Boston Pedorthic:

mission:

bostonpedorthic.com

Admin access needed