About Us
We're a growing marketing agency that runs paid ads and lead-generation systems for contractors and local service businesses. We're hiring an Operations Assistant to take all the backend work off their plates so they can focus on what they do best.
The Role
You'll be the person who keeps our backend clean, organized, and moving. If a task is small, repetitive, or blocking someone else, it's yours. This is a full-time role with lots of variety, ideal for someone organized, proactive, and comfortable learning new tools.
What You'll Do
Client onboarding and account setup
Set up and configure clients' Facebook Pages, Instagram accounts, and Meta Business Manager access
Request, grant, and track access to client accounts (ad accounts, pages, pixels, domains, GHL)
Build and configure client sub-accounts in GoHighLevel: pipelines, forms, calendars, automations, and templates (we'll train you on our setup)
Content and assets
Collect photos, videos, logos, reviews, and other materials from clients and organize them in our shared drive
Prepare and sort raw footage for our video editor so he can start editing immediately
Schedule and publish posts on clients' Facebook and Instagram accounts
Operations and reporting
Keep our Monday.com boards clean and up to date: update statuses, close out finished tasks, flag anything stuck
Fill out weekly and monthly client reports using our templates
Data entry and cleanup in GHL, spreadsheets, and our trackers
Handle small follow-ups for the team: sending access requests, chasing clients for materials, organizing files
What We're Looking For
Virtual assistant or Operations assistant, ideally at a marketing agency
Hands-on experience with GoHighLevel and Meta Business Manager (strong plus). If you don't have both, you must be a fast learner of software
Familiar with Monday.com, ClickUp, Asana, or similar project management tools
Higly organized and detail-oriented: you notice when something is messy and fix it without being asked
Good English (we work with US-based clients)
Reliable internet
Proactive: you ask questions when unclear, but don't wait around to be told every step
Nice to Have
Experience with Canva or basic graphic design
Experience with Google Drive organization and naming systems
Basic Knowledge of Facebook ads structure (campaigns, ad sets, ads)
Job Details
Full-time, long-term position (40hrs/week)
Room to grow into an operations or account management role
