BrightHire is a category-creating, high-growth, Series B software company with a mission to give everyone the hiring experience they deserve.We deliver on this mission by transforming the way many of the world’s leading companies build exceptional teams. We created the Interview Intelligence category, and our clients include some of the world’s most innovative companies—Canva, OpenAI, Ramp, Hubspot—up to the Fortune 500.BrightHire is building an AI platform transforming how companies like Hubspot, Ramp, Anthropic, and hundreds of others hire. We’re looking for a Special Projects Lead with an initial mission of scaling Screen — our fast-growing AI agent for conducting interviews — to hundreds of customers.This role sits at the center of Screen’s growth, operating across strategic deal support, implementation, pilot conversion, post-sales success, and product feedback loops.You will work directly with prospects and customers. Your goal is to help them use AI screening effectively in hiring situations. You will also share market insights. This will help influence the product's development. You will build close partnerships with the Product and Engineering teams.This is not a typical Solutions role where you help specifically in Pre-Sales, or a traditional Customer Success or Implementation role.The right person for this role thinks like a founder, not a function.You should be energized by ambiguity, run at hard problems, be commercially savvy and operationally diligent, and constantly look for ways to leverage AI to 10x yourself.What You’ll DoPartner directly with AEs on high-impact Screen opportunitiesJoin customer and prospect conversations as the Screen specialistOwn implementation and ongoing adoption for enterprise customersDesign and operationalize successful Screen workflows for customersGuide SMB/MMK customers toward successful self-configurationDrive strong pilot outcomes and conversion ratesIdentify workflow gaps, adoption risks, and operational breakdowns earlyShape product direction through direct customer and market insightBuild scalable systems and workflows that increase operational leveragePartner on high-impact special projects as Screen evolvesWhat We’re Looking ForExtremely high agencyComfort operating across customers, product, operations, and GTMSolid operational judgment under ambiguity and volumeCommercial instinct and consultative customer presenceDeep curiosity and obsession with figuring out how to improve systemsAI-native working style with real examples of leverage you’ve builtAbility to separate signal from noise quicklyExceptional written and verbal communicationStrong Backgrounds IncludeForward-deployed or solutions roles at modern SaaS companiesEarly startup operatorsBizOps, Strategy & Ops, or Chief of Staff rolesHigh-performing implementation or solutions operators with commercial savvyProduct-minded recruiting or talent leaders with prior commercial experience

Special Project Lead, Screen

Emma

Responsibilities

Skills wanted:

Language(s) required:

Will Decker

Marion Nammack

Theodore Chestnut

Will Decker

Marion Nammack

Theodore Chestnut

About BrightHire:

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