Accounts Specialist at Sierra Interactive

• Get up-to-speed on our products, our processes. You'll answer some emails and we'll be there to ensure your success. You'll be answering phone calls to provide immediate support engagement, but will most often need to obtain relevant information via research and engagement with more experienced team members before providing resolution. • Focus on achieving a high level of independent research and movement within the products and services we utilize on a daily basis. Use this knowledge in developing strong and reliable written/verbal communication to fully construct meaningful responses and well researched questions, on both the peer and client facing level. • Keep up with miscellaneous weekly or monthly recurring tasks related to outstanding billing invoices or compliance concerns. • You'll at times dive deeper into the more difficult billing queries. • As you become comfortable as an accounts specialist, you'll find you're answering emails at a steady rate, regularly answering phone calls, and easily assisting clients with all aspects of their billing needs.

Accounts Specialist

Responsibilities

Skills wanted:

Language(s) required:

Ben Peskoe

About Sierra Interactive:

mission:

Job benefits for full-time members:

www.sierrainteractive.com

Admin access needed