Senior Sales Executive at Book An Artist | Torre
Senior Sales Executive
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Book An Artist

Senior Sales Executive

Book An Artist
Posted by
Yatin Aggarwal
Emma
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Depends on the location of the candidate

Base compensation
USD1.2k - 2.2k/month

+ Bonuses (up to 10% of base compensation)

Non-negotiable
location_on
Remote (for Mexico residents)
Remote (for Colombia residents)
Posted over 1 year ago

Responsibilities

Client Engagement & Technical Support: - Initiate phone and email conversations with prospective and current clients to assist them in navigating the platform, resolving booking or invoicing challenges, and addressing issues such as login or chat tracking. - Make quick, targeted calls to guide clients back on track, ensuring each interaction is jovial, impromptu, and gentle, avoiding a rushed or scripted tone. Artist Relationship Management: - Serve as the first point of contact for artists, clearly explaining platform guidelines, processes, and commission structures. - Evaluate artist behavior and intent through conversation to ensure adherence to platform rules while fostering long-term relationships. - Drive efforts to convert artist interest into invoicing and job acquisition on the platform. Sales Strategy and KPI Achievement: - Collaborate with the Operations team and CEO to refine sales strategies based on feedback and basic reporting insights. - Achieve KPIs focused on: - New Artists: Converting a percentage to invoicing and successfully winning jobs. - Non-New Artists: Encouraging consistent invoicing, job wins, and establishing long-term strategic relationships with Book An Artist.
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