Office Manager at Scimax Consulting | Torre

Office Manager

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Full-time

Legal agreement: Employment

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Priest Street, Leominster, MA, USA
Posted 12 months ago

Responsibilities


This position oversees HR, customer service, and accounting operations, ensuring smooth day-to-day administration, regulatory compliance, and effective cross-department coordination in a manufacturing environment. Responsibilities Human Resources & Compliance • Administer employee benefits, open enrollment, workers’ compensation, and leave programs. • Manage onboarding and offboarding processes, including new-hire paperwork, safety training, and system access. • Maintain employee files and ensure compliance with state and federal employment laws. • Process payroll and coordinate with managers on timekeeping, wage changes, and reporting. • Monitor employment law updates and implement policy changes as needed. • Support performance management, employee relations, and documentation requirements. Customer Service & Office Administration • Act as the main point of contact for customers, providing professional and timely support by phone and email. • Enter customer orders accurately, process order confirmations, and coordinate with production and shipping to meet delivery timelines. • Handle order tracking, invoicing, and resolve any discrepancies or issues promptly. • Manage incoming calls, mail, and general administrative requests. • Maintain office supply inventory and vendor relationships. • Administer the company fleet and driver compliance program, including vehicle maintenance and insurance tracking. • Track company fixed assets and maintain related documentation. Accounting Oversight & Support • Supervise accounting functions and provide backup support for AP, AR, bank reconciliations, and month-end close. • Assist with reporting, audits, and budgeting as needed. Benefits • Health Insurance • Paid Time Off (PTO) and Sick Leave • Paid Holidays • 401(k) with Company Match • Life Insurance (LI) • Short-Term Disability (STD) • Annual Bonus MUST HAVES: • 5+ years of office management with HR experience • Previous experience in manufacturing or similar industry • Strong understanding of payroll, benefits administration, and general accounting principles