Medical Director
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Full-time
USD75.4K - 100K/year
~COP150M - 200M/year
+ Equity
+ Bonuses
Posted about 3 years ago
Responsibilities
Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients. We launched in April of 2019 and are now powering 400,000+ appointments per month. To scale our vision, we’ve raised over $100 million in funding from a16z, Thrive, Accel, and Google Ventures.
As Headway’s Medical Director, you will further develop Headway’s quality and compliance program, leading the Credentialing and Quality teams to continue expanding Headway’s provider network and drive clinician performance management. You’ll also work cross-functionally with our Product and CX teams to shape product development to align with our quality initiatives.
Responsibilities:
- Lead the Credentialing and Quality teams at Headway
- Develop Headway’s provider onboarding training program
- Contribute to strategic planning, direction, and goal setting for the Clinical Team
- Review and approve new group members into Headway’s Practice Group
- Collaborate with the credentialing team to ensure effective credentialing criteria and processes to attract and retain providers
- Own the medical Professional Corporation (PC) associated with Headway
- Support the establishment, maintenance and communication of appropriate policies, procedures, and clinical practice guidelines to support top quality behavioral health services
- Partner with CX, Ops and Product, and Engineering teams to ensure the delivery of our behavioral health services are reliable, measurable and of high quality
- Determine if removal of a provider is appropriate based on the code of conduct
- Assist in the training, continuing education, and development of medical providers at Headway
- Develop a critical understanding of how mental health clinicians utilize digital tools to deliver high quality care and document in a compliant manner
- Work collaboratively with cross functional teams including product, design, data analysis, and operations
- Serve as the liaison between the psychiatric provider community and our product teams
- Work a minimal number of clinical hours to maintain first-hand knowledge of the product and provider experience