Account Manager / Client Success Manager at FAVA | Torre
Account Manager / Client Success Manager
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FAVA

Account Manager / Client Success Manager

FAVA
Posted by
Jan Malcolm
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(109) info
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Full-time

Legal agreement: Employment

Base compensation
USD1k - 1.5k/month

+ Commissions (~ USD400 /month)

+ Bonuses (up to 20% of base compensation)

Negotiable
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Remote (anywhere)
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Posted over 2 years ago

Requirements and responsibilities

🔵 Responsibilities: ◽ Serve as the main point of contact for clients, understanding their needs, challenges, and objectives. ◽ Onboard new clients onto the GoHighLevel platform, providing comprehensive training and guidance. ◽ Develop customized strategies to optimize client usage of GoHighLevel, driving engagement and adoption. ◽ Proactively identify opportunities for upselling or cross-selling additional services/products to enhance client satisfaction and achieve revenue targets. ◽ Monitor client performance metrics and provide actionable insights and recommendations to ensure their success. ◽ Handle client inquiries, troubleshoot issues, and resolve conflicts in a timely and professional manner. ◽ Collaborate closely with internal teams to advocate for clients' needs and drive product enhancements based on client feedback.
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