Senior Product Manager: Onboarding & Upsell - Remote within The United Kingdom at Cryptio | Torre
Senior Product Manager: Onboarding & Upsell - Remote within The United Kingdom
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Senior Product Manager: Onboarding & Upsell - Remote within The United Kingdom

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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Hybrid (London, England, United Kingdom)
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Posted over 2 years ago

Requirements and responsibilities


Cryptio is an enterprise-grade crypto back-office platform, backed by tier-1 crypto and non-crypto investors. We are tackling the challenge of building infrastructure for institutional adoption in the crypto space. Our mission is to be the market leader in the digital asset accounting space. Cryptio is looking for a Senior Product Manager to lead the onboarding and upsell processes. The successful candidate will be responsible for improving the onboarding experience, unblocking issues, and shaping the broader product strategy. They will also need to bring structure, plan and forecast, and have excellent communication skills. Experience in a high-growth startup environment and fluency in English and conversational French are required. The role offers the opportunity to play a leading role in strategic projects, work 1:1 with the core team, and enjoy a company focused on value and flexibility. The benefits include 25 days paid holiday, flexible working, and the option to work fully remote. Responsibilities: - Improve the onboarding experience to reduce the time taken for customers to be onboarded - Unblock any issues and re-work tickets as needed based on the sprint velocity - Have a solid understanding of the different layers of data products and be the main point of contact for key customer projects - Communicate comfortably and with authority to C-level stakeholders - Work with internal stakeholders and clients to ensure the right tickets are prioritized - Shape the broader product strategy by sharing insights from your work - Bring structure, plan and forecast, and have excellent communication with key stakeholders
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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