ABOUT USAt VibeIQ, we pioneer the future of digital collaboration with our innovative suite of apps built specifically for product teams. Our mission is helping companies that design, manufacture, or sell products work more effectively, enable a better work-life balance, and reduce their environmental impact.POSITION SUMMARYThe Technical Solution Architect is responsible for the technical design and implementation of software solutions for our clients, built on the VibeIQ platform. This role serves as the technical counterpart to a Functional Solution Architect and owns how VibeIQ is implemented within a customer’s broader systems landscape.This is a hands-on, execution-oriented role that blends technical architecture, integration design, development, and customer-facing delivery. You will work closely with customer IT teams, other functional and technical delivery team members, and internal engineering to design secure, maintainable, and scalable solutions that meet both customer needs and VibeIQ platform standards.ESSENTIAL FUNCTIONSTechnical Architecture & Solution DesignOwn the technical architecture for customer implementations involving integrations, complex data flows, or non-standard requirementsCollaborate with clients to gather technical and functional requirements and synthesize them to craft clear technical designs aligned with VibeIQ’s platform capabilities and architectural standardsDesign scalable, secure, and maintainable solutions that support customer growth and evolving use casesAssess technical feasibility, risks, and tradeoffs and provide clear recommendations to internal teams and customersIntegrations, Data & Platform EnablementDesign and support integrations between VibeIQ and customer systems such as ERP, PLM, PIM, DAM, BI, or other enterprise platformsDefine API usage patterns, data synchronization strategies, and error-handling approachesSupport data onboarding and migration efforts, including data mapping, transformation, validation, and loadingEstablish data quality checks and technical guardrails during implementationTechnical Delivery & OversightAct as the technical lead on customer engagements, partnering with Functional Consultants to deliver end-to-end solutionsReview and validate technical configurations, integration approaches, and code to ensure adherence to best practicesTroubleshoot complex technical issues during implementation, go-live, and post-launch escalationsParticipate directly as a hands-on contributor when needed, including writing or reviewing code to execute on technical designsCross-Functional CollaborationPartner closely with Product and Engineering to ensure customer implementations align with platform standards and roadmap directionProvide structured technical feedback from the field to inform product improvements and future capabilitiesCollaborate with Customer Success and Professional Services leadership to continuously improve delivery processes and technical standardsPre-Sales & Advisory SupportSupport pre-sales technical discovery, solution scoping, and feasibility assessments for complex opportunitiesHelp align customer expectations with platform capabilities and technical realities early in the sales cycleContinuous Improvement & EnablementContribute to internal technical documentation, reference architectures, and reusable assetsMentor engineers and consultants by sharing technical expertise and best practicesIdentify opportunities to improve tooling, automation, and delivery efficiency across the organizationREQUIRED EXPERIENCE10+ years of experience in solution architecture, technical consulting, or enterprise SaaS deliveryStrong industry experience in retail, footwear, or apparelExperience working with PLM platforms (FlexPLM experience strongly preferred)Hands-on experience with customization, integrations, data migration, and troubleshootingStrong understanding of data models, enterprise systems, and platform architectureComfortable working independently with customers in complex environmentsWHY JOIN USTransform how companies work by empowering the collaboration behind every great productWork on challenging, high-impact projects with enterprise clients.Collaborate with top talent in a dynamic, growth-oriented company.Enjoy flexibility, autonomy, and opportunities for career advancement.Be part of a Professional Services team that values innovation, customer success, and continuous learning.BENEFITS401(k), Health, Dental, Vision9 Paid Holidays per YearDiscretionary Time OffPaid Parental LeaveVIBEIQ, LLC values a diverse team and is an equal opportunity employer.
