Loan Origination & Lending Operations Manager (Nonprofit Finance) at B Generous | Torre
Loan Origination & Lending Operations Manager (Nonprofit Finance)
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Loan Origination & Lending Operations Manager (Nonprofit Finance)

You'll redefine nonprofit finance, empowering mission-driven organizations through innovative lending solutions.
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Full-time

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Emma of Torre.ai
2 months ago

Requirements and responsibilities


About B GenerousB Generous is a fast-growing VC-backed fintech company transforming access to capital for nonprofits and social enterprises. Backed by some of the leading VC funds, banks, and fintech investors from the United States, Asia and Europe, B Generous has built an advanced AI-powered lending marketplace and loan origination platform designed specifically for mission-driven organizations.Our platform helps nonprofits secure flexible financing solutions while enabling lenders to efficiently deploy capital into an underserved market. We support financings ranging from $25,000 to $50 million, secured against grants, receivables, donations, future revenue streams and other collateral.By combining cutting-edge technology, machine learning and generative AI, predictive analytics, and strong domain expertise, B Generous is redefining nonprofit finance in the United States.Joining B Generous offers the rare opportunity to work at the intersection of fintech, finance, and social impact, while helping organizations access the capital they need to grow their missions.Position SummaryThe Marketplace Lending Manager is a critical role responsible for ensuring that all loans that are credit approved are matched up with an appropriate lender in the B Generous marketplace.Specifically, this role will manage each loan transaction once the B Generous underwriting team has credit-approved a loan and the borrower has signed their term sheet.At this stage, the Marketplace Lending Manager is responsible for posting the deal live into the B Generous lending marketplace and overseeing each borrower application to ensure it is matched with an appropriate marketplace lender in a timely manner.From there, the Marketplace Lending Manager will project manage the loan and the relationship between the borrower and lender to ensure that the loan is being completed through an efficient and frictionless process.This role is the primary interface with lending partners in the B Generous marketplace (e.g. banks, credit unions, private credit funds, CDFIs etc), and you will be responsible for packaging and posting loan opportunities in the marketplace, managing lender due diligence and overseeing communications between the lenders and borrowers, driving deals to close, and ensuring a seamless origination experience for the borrowers.Key ResponsibilitiesMarketplace Posting & Loan PackagingReceive completed, credit-approved loan packages from the credit team and prepare them for marketplace posting and/or direct lender submissionPost loans into the B Generous marketplace with accurate deal summaries, credit highlights, key financial metrics, and supporting documentation, which will be provided to you by the B Generous credit teamEnsure marketplace listings are complete, uniform, and consistent with B Generous’ standards and formatting requirementsDirectly manage the routing of deals to appropriate lending partners based on lender appetite, credit box alignment, loan size, lender location, and product type. This is the most critical aspect of this role, you will be directly responsible for matching the borrowers with the lenders and managing that relationship until the closing of the loan. You will be a matchmaker between borrowers and lenders in the marketplace Maintain an organized library of deal packages and supporting materials for quick retrieval and lender referenceLender Relationship Management & CommunicationServe as the day-to-day point of contact and primary liaison between B Generous and its network of marketplace lending partnersProactively communicate with lenders to drive interest in posted marketplace deals, answer preliminary questions, and facilitate introductions to loan opportunitiesManage new inbound lender inquiries to join the marketplace and conduct due diligence on new lenders as well as manage the approval process for new lenders joining the marketplaceBuild and maintain strong working relationships with lender contacts to support repeat deal flow and platform engagementTrack lender requests, preferences, feedback, and credit appetite to improve deal-lender matching over timeDeal Progression & Term Sheet Follow-UpActively follow up with marketplace lenders once deals are posted or submitted in order to drive timely loan approvals Track lender response timelines, escalate delays, and maintain a structured cadence of follow-ups to keep deals progressing between borrowers and lenders Help coordinate the flow of information and documentation from lenders back to borrowers as appropriateHelp negotiate or clarify lender terms in coordination with the B Generous originations and credit team before presenting offers to borrowersManage competitive bidding dynamics when multiple lenders express interest in the same dealClosing & Loan Origination CoordinationHelp coordinate the closing process between lenders, borrowers, and any external counsel or third parties involved in the transaction as needed Track and manage all closing conditions, deliverables, and documentation requirements across counterpartiesConfirm closing and fund disbursement with all parties and organize and archive completed loan files for each closed transaction, ensuring compliance with internal policies and regulatory requirementsPost-Closing & Operational HandoffSupport post-closing activities including initial billing setup for B Generous, lender reporting requirements, and servicing onboardingCommunicate final closing details and loan terms to relevant internal teams for portfolio tracking, reporting and accurate billingIdentify and escalate any post-closing issues or discrepancies to leadership for resolutionPipeline Reporting & Marketplace AnalyticsManage the post-term-sheet loan pipeline in the company’s CRM (Salesforce) and/or loan origination system (Decipher), maintaining real-time status updates on all marketplace-stage and closing-stage transactionsTrack and report on marketplace metrics including deal posting volume, lender volume and lender engagement rates, time-to-close, and funding conversion ratesProvide regular updates to B Generous leadership on marketplace deal flow, lender activity, and pipeline health and track all marketplace KPIs and report to senior management on a weekly basis Identify process bottlenecks and recommend operational improvements to accelerate time-to-closeQualificationsRequired5+ years of experience in banking with a focus on commercial lending commercial loan underwriting and/or commercial loan operations, or a directly related role within lending, FinTech, or financial servicesStrong understanding of commercial loan closing processes, commercial loan underwriting and commercial loan documentation requirementsExceptional organizational skills with a proven ability to manage multiple concurrent transactions across various counterpartiesOutstanding written and verbal communication skills, including direct experience and a history of success interfacing with senior bankers, senior financial services executives, nonprofit CFOs and CEOs, as well as private fund managers, and senior credit professionals Must have the ability to “speak bank” with senior bankers, Chief Credit Officers, Senior Commercial Lenders and even bank CEOsExperience working with, and communicating and interfacing with, community banks, and/or smaller regional banks (balance sheet $100M – $20B)Proficiency with CRM systems (e.g. Salesforce), loan origination software, and standard productivity tools (Google Workspace, Microsoft Office, Slack, Asana)Detail-oriented, process-driven, and comfortable working in a fast-paced startup environment where you will juggle multiple hats and responsibilities Proactive and accountable. This is key, This role requires exceptional initiative, strong follow-through, and comfort operating independently in a fast-moving startup environment.Preferred ExperienceExperience working with private credit funds, institutional commercial lending platforms (e.g. Lendio, Fundwell etc), or loan syndication/participation structuresExperience in nonprofit operations and/or nonprofit finance, community development finance (CDFIs), commercial lending, or mission-driven financial servicesKnowledge of revenue-based financing, alternative lending structures, or marketplace lending operationsExperience in lender relationship management, capital markets operations, or loan trading/secondary market activitiesLooking for a long term fit: someone to grow with our company over many years, be promoted, and rise to a senior roleCompensation & BenefitsWe offer a competitive compensation package including:Competitive base salaryDiscretionary annual company bonus Equity in B Generous (note: B Generous is a post Series A company with a $40 Million+ valuation) Fully remote work environment (e.g. work from home)Flexible working hoursUnlimited PTO (subject to policy guidelines)Health, dental, and vision insuranceCompany philanthropic match up to $1,000 annuallyGrowth opportunities within a rapidly expanding fintech companyEqual Opportunity StatementB Generous is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.At this time, B Generous can only hire individuals authorized to work in the United States. We are unable to sponsor visas.
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