Social Media & Community Specialist at AQUA Hair Extensions | Torre
Social Media & Community Specialist
trending_up Invest in Torre
video thumbnail

Now hiring!

AQUA Hair Extensions

Social Media & Community Specialist

AQUA Hair Extensions
Posted by
[
V
star_border star_border star_border star_border star_border
star star star star star
(8) info
Emma
Emma
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time
Compensation
USD6 - 10/hour
Negotiable
location_on
Remote (anywhere)
Posted 10 months ago

Responsibilities

* Respond to all comments, direct messages, tags, and mentions across multiple social media channels for AQUA Hair Extensions and AquaLyna Hair Extensions. * Maintain a consistent brand voice for both professional and consumer audiences. * Escalate product questions, customer issues, or sensitive conversations to the appropriate internal teams. * Monitor and engage with stylists, ambassadors, and creators who tag the brand. * Conduct daily proactive outreach to increase engagement and visibility. * Track trends, frequently asked questions, and community sentiment to identify content opportunities. * Report spikes in engagement, recurring concerns, or notable audience feedback. * Source, save, and organize user-generated content from stylists and customers. * Request usage rights and repost permission from creators and stylists. * Support the Social Media Content Creator with insights gathered from the community. * Monitor notifications across Instagram, Facebook, TikTok, and Pinterest. * Maintain saved responses, FAQs, and brand engagement guidelines. * Assist with posting content during high-volume moments if needed. * Track weekly engagement metrics including replies, response time, tags, saves, and shares. * Provide insights to the Brand Development Manager and creative team to inform social strategy. * Keep engagement logs, user-generated content folders, and community documentation organized and up to date.
This job post is closed.