About Us
We are a fast-growing plaintiff-side personal injury and elder abuse law firm based in Los Angeles. Our team is committed to high-quality client service, strong work product, and continuous improvement. We are seeking a detail-oriented Records Clerk who is fluent in Spanish and English to support our legal teams with medical records, billing, and document management.
Key Responsibilities
- Request, track, and follow up on medical records, billing records, employment records, and police reports.
- Communicate with medical providers, custodians of records, hospitals, clinics, and imaging centers.
- Prepare and send HIPAA authorizations and subpoenas (as directed by attorneys).
- Organize, label, and upload records into the case management system.
- Maintain detailed records logs and follow-up schedules to ensure timely receipt.
- Review incoming records for completeness and escalate missing or deficient items.
- Coordinate with paralegals, case managers, and attorneys on record needs and deadlines.
- Maintain strict confidentiality and compliance with HIPAA and firm policies.
- Assist with scanning, indexing, and quality control of documents.
- Support trial prep by ensuring records are complete and properly organized.
Required Qualifications
- Fluent in Spanish and English (required).
- 1+ year of experience as a Records Clerk, Legal Assistant, or Medical Records Coordinator (law firm experience strongly preferred).
- Familiarity with personal injury or civil litigation workflows.
- Strong organizational skills and attention to detail.
- Comfortable communicating with medical offices and third-party vendors.
- Ability to manage high-volume requests and follow up persistently.
- Strong time management and ability to meet deadlines.
Preferred Qualifications
- Experience working in a plaintiff-side personal injury firm.
- Experience requesting records from hospitals, SNFs, imaging centers, and EMS providers.
- Familiarity with case management systems (e.g., Litify, Filevine, Clio, or similar).
- Understanding of HIPAA and medical records compliance.
