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about 1 month ago
Requirements and responsibilities
The OpportunityThis hire is part of a deliberate organizational investment: our current engineering leader is moving into another role, and we need a strong engineering manager to take full ownership of execution, team health, and technical operations. The company is investing heavily in product-led growth, conversion optimization, and analytics maturity — you will not be administering a backlog, you will be the engine behind all of it.The engineering team is supported by dedicated Product, DevOps, QA, and a Scrum master.What You Will OwnEngineering execution: Delivery outcomes, technical quality, and team velocity across a Ruby on Rails and React codebase. Work alongside a dedicated Scrum Master who owns sprint ceremonies and process.People management: 1:1s, performance feedback, career development, hiring, and retention for 6 FTEs and 3 full-time contractors.Technical operations: Production stability, incident response, deployment pipeline health, and coordination with DevOps.Process maturity: Improve estimation accuracy, reduce cycle time, strengthen code review and QA handoff processes, and establish clear engineering metrics.Cross-functional partnership: Work closely with VP Product and the Product team (2 Senior PMs, 1 UX Designer) to translate priorities into well-scoped, deliverable work.Key ResponsibilitiesPartner with Product to align engineering capacity with business priorities, deliver predictable high-quality output across the Rails/React stack, and provide clear estimates and tradeoff analysis to inform roadmap decisionsBuild a culture of ownership, transparency, and pragmatic problem-solving — consistent with the team's existing valuesChampion the adoption of AI-assisted development tools across the team — evaluate, integrate, and establish best practices for AI coding assistants as part of everyday engineering workflowsOwn production reliability, uptime, and incident response in partnership with DevOpsDrive ongoing web performance optimization — Core Web Vitals, page load times, and frontend/backend bottleneck identification. This is an active area of investment, not a solved problem.Invest in the team through regular 1:1s, clear performance feedback, and active career developmentQualificationsRequired5+ years of software engineering experience with at least 2 years in an engineering management or team lead roleStrong hands-on background with Ruby on Rails and modern JavaScript frameworks (React preferred)Experience managing teams of 5–15 engineers, including fully remote and distributed teamsTrack record of delivering software on predictable cadences in a product-driven environmentExperience managing both full-time employees and contractors as a unified teamHands-on experience with AI-assisted development tools (e.g., Copilot, Cursor, Claude Code) and a point of view on how they change engineering workflowsClear, direct communication style; comfortable partnering with senior leadership and cross-functional teams and holds direct reports accountable for resultsPreferredExperience in marketplace, e-commerce, or consumer-facing web platformsFamiliarity with analytics tooling (GA4, BigQuery) and feature flagging (ConfigCat or similar)Experience with observability stacks (Kibana, OpenSearch, ELK, or similar)Familiarity with containerized deployment workflows (Docker, Kubernetes, CI/CD)Background in organizations navigating growth-stage transitions or evolving product strategyExperience with telephony or video platforms (WebRTC, Twilio, or similar)Track record of improving web performance (Core Web Vitals, Lighthouse, profiling and resolving frontend/backend bottlenecks)Comfort building process in a lean environment where not everything is already definedWhy Join UsHigh-impact role with direct influence on business outcomes — not a cog in a large machineLow turnover and a track record of sustainabilityA team that values pragmatism, open-mindedness, and craftGenuine work/life balance — we don't burn people outDirect access to the CTO and close partnership with VP ProductOpportunity to shape engineering culture and processes at a pivotal moment for the businessA team actively embracing AI-assisted development — you'll lead the transition, not pitch it uphillBenefits include:Health, dental, and vision insurance401K matching program with no vesting periodFlexible Spending AccountGenerous PTO plan and 12 company-paid holidays plus your birthdayWork-life balanceFully remote position with two in-person meetings per yearFrequent virtual team-building eventsFriendly and diverse coworkers
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