Enterprise Customer Success Manager - Remote (Central) at Clari | Torre
Enterprise Customer Success Manager - Remote (Central)
trending_up Invest in Torre
Clari

Enterprise Customer Success Manager - Remote (Central)

Clari
Posted by
Esteban Arriaga
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Compensation
USD55k - 75k/year
Non-negotiable
location_on
Hybrid (United States)
Posted almost 6 years ago

Responsibilities

• Ensure customers realize value at speed and throughout the customer lifecycle by optimizing all aspects of the product • Drive success and retention across customers through trusted advisor guidance • Harvest and build thought leadership and best practices while contributing to continuous value realization strategies • Work with enterprise customers to deliver end-to-end business transformation, leveraging Clari across the entire organization • Build enterprise-wide strategies by mapping business objectives to Clari solutions while ensuring continuous alignment with changing client needs • Build relationships with key customer champions • Conduct regular Executive Business Reviews and checkpoints with customer champions in the C-suite and executive leadership • Configure product customizations to address customer needs • Partner with technical support and additional cross-functional teams to ensure technical issues are successfully resolved • Develop and maintain product expertise, including best practices to provide value to customers • Represent the Voice of the Customer and share your customer expertise with the Product and Engineering teams to drive platform improvements and contribute to the product roadmap
This job post is closed.