Medical Front Desk (WebPT) at Remote Coworker | Torre

Medical Front Desk (WebPT)

Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: To be defined

Provide your expected compensation while applying
location_on
Remote (for Mexico residents)
Remote (for Colombia residents)
Remote (for Argentina residents)
Remote (for Costa Rica residents)
Posted 4 months ago

Responsibilities


𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 • Answer incoming phone calls professionally and route messages appropriately • Manage and organize email correspondence and inboxes • Respond promptly to patient and client text communications • Enter, update, and maintain patient records in WebPT • Review documentation for accuracy, completeness, and compliance • Upload, organize, and manage patient files and medical records • Process intake forms and update patient demographic information • Verify and reconcile data across systems • Update and maintain CRM systems and databases • Generate reports and maintain tracking spreadsheets • Support appointment scheduling and coordination • Perform routine audits to identify and correct discrepancies • Maintain organized digital files and administrative documentation • Provide remote front desk and reception support 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 • Previous hands-on experience using WebPT (required) • 1–2+ years of experience in medical administration, healthcare or receptionist roles. • Bilingual with a neutral English accent preferred • Strong verbal and written English communication skills • Experience working with EMR/EHR systems • Previous experience managing phone, email, and text communications • High attention to detail and strong organizational skills • Proficiency in Microsoft Excel, Google Sheets, Microsoft Office, and Google Workspace • Familiarity with CRM platforms and database management • Strong customer service and professional phone etiquette