Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!Position Summary:This is an opportunity to shape the future of talent and culture at Mercury. We are looking for a strategic, forward-thinking leader to help build a high-performing, disciplined, and human-centered organization by advancing our approach to performance, culture, employee experience, and career architecture.In this role, you will help define how Mercury grows: strengthening leadership, building scalable talent practices, creating clearer career paths, and ensuring employees have the environment, clarity, and support to do great work. If you are energized by connecting people strategy to business strategy, bringing structure to important decisions, and building the kind of culture that helps a company thrive over time, this is a chance to make meaningful enterprise-wide impact.An in-person interview may be required during the hiring processState specific pay scales for this role are as follows:$128,136 to $252,194 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)$116,487 to $229,267 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)$104,839 to $206,340 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)In CA: Typical hiring range is $171,148 to $209,181The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.ResponsibilitiesEssential Job FunctionsDrive the Enterprise Culture and Talent AgendaDrive Mercury’s Talent & Culture strategy in alignment with Mercury’s values, business priorities, growth plans, and long-term capability needsShape the cultural frameworks, leadership expectations, and operating rhythms that help the company scale in a deliberate and durable wayBring a modern, external perspective on what high-performing cultures need to thrive in changing environmentsDrive Performance, Talent, and Leadership DevelopmentDrive the company’s approach to performance management, talent reviews, succession, leadership development, and internal mobilityEnsure talent practices are clear, disciplined, and aligned to company performance and future capability needsBuild leadership development strategies that raise the bar on people management, coaching, accountability, and team effectivenessPartner with the People Business Partner team and senior leaders to identify organizational and leadership capability gaps and put plans in place to strengthen bench strength and readinessDesign and Ensure Career Architecture and Skills are Relevant and Future ReadyDrive design, governance, and continuous improvement of the company’s job architecture framework, including job families, levels, and role standardsEnsure the framework drives clarity, internal equity, and market competitiveness across roles and functionsPartner with HR and business leaders to define and maintain a consistent structure for jobs, career pathways, and critical skillsUse career architecture to enable stronger talent planning, talent decisions, and alignment of compensation and performance practices to business strategyShape Employee Experience and EngagementOwn the strategy for employee experience, engagement, listening, and culture healthUse employee feedback, survey data, and organizational insights to identify opportunities, diagnose issues, and drive meaningful actionStrengthening the employee experience across key moments that matter, from onboarding through growth, development, and changeHelp ensure employees feel connected to the company’s purpose, clear on expectations, and supported to do great workAdvance ESG and Inclusion PrioritiesLead the people and culture dimensions of the company’s ESG strategy, with a focus on inclusion, employee experience, responsible leadership, and community impactPartner across the organization to embed inclusion into leadership, development, engagement, and talent practicesHelp leaders build inclusive, high-performing teams where employees can thriveUse data and employee insights to assess progress, identify gaps, and strengthen accountability around ESG and inclusion goalsWhat Success Looks LikeTalent & Culture is viewed as a strategic advantage and driver of company performanceCulture is intentional, measurable, and reinforced through leadership behavior and operating normsLeaders are stronger, more effective, and better equipped to build high-performing teamsPerformance and talent practices are clear, disciplined, and trusted across the companySkills and job architecture are current and actively used to support analytics and informed decision-makingEngagement insights lead to visible action and a stronger employee experienceESG and inclusion priorities are reflected in credible people practices and leadership expectationsQualificationsEducation:Bachelor’s degree requiredExperience:8+ years of progressive experience in talent, culture, organizational effectiveness, leadership development, employee experience, or related People functionsExperience designing and leading enterprise-wide programs across performance management, talent reviews, succession, leadership development, and employee engagementExperience building or evolving career architecture, career frameworks, skills strategies, or related workforce design approachesExperience advising senior leaders and influencing decisions across a complex organizationExperience translating strategy into scalable programs, tools, and operating practicesExperience using data and organizational insights to diagnose issues, prioritize action, and measure impactKnowledge & Skills:Strong business acumen and the ability to connect talent and culture priorities to company strategy and performanceStrong judgment, discretion, and credibility when working with senior leaders and sensitive organizational issuesExcellent written and verbal communication skills, including the ability to shape clear and authentic internal messagingStrong facilitation, coaching, and stakeholder management capabilityAbility to move fluidly between strategy, program design, and executionStrong analytical orientation, including comfort using engagement, performance, retention, and organizational health data to drive actionHigh standards for clarity, rigor, accountability, and practical impactWhy choose a career at Mercury?At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other others. Everyone needs insurance and we can’t imagine a world without it.Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.We offer many great benefits, including:Competitive compensationFlexibility to work from anywhere in the United States for most positionsPaid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)Medical, dental, vision, life, and pet insurance401 (k) retirement savings plan with company matchEngaging work environmentPromotional opportunitiesEducation assistanceProfessional and personal development opportunitiesCompany recognition programHealth and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and moreMercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
