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Responsibilities
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.This role is fully remote within the United States, with occasional domestic and international travel where required. Candidates must be US citizens.This role is about technical expertise, ownership, and delivering high-quality outcomes in complex data environments.You are likely someone who:Has strong experience in data quality, data analysis, and ETL processesIs confident designing and delivering solution architecture in cloud or on-prem environmentsCommunicates clearly with both technical and non-technical stakeholdersBuilds trusted relationships with customers and colleaguesCan manage multiple priorities while maintaining a high level of attention to detailIs proactive, adaptable, and comfortable working in fast-paced project environmentsTakes ownership of delivery and drives accountability across projects and stakeholdersEnjoys solving complex data challenges and improving processesRequirementsDesign and implement Master Data Management (MDM) solutions across Azure and on-premise environmentsAnalyse, extract, cleanse, transform, and manipulate data from multiple source systemsDeliver high-quality, tested integrations using tools such as Azure Data Factory and SSISLead architectural design and contribute to solution strategy for MDM implementationsManage end-to-end delivery of your projects, ensuring timelines, quality, and customer expectations are metDeliver customer training and create clear documentation for data quality and system useBuild strong relationships with customers, internal teams, and third-party stakeholdersCommunicate effectively across consultancy and wider business teamsIdentify and resolve customer issues, risks, and escalationsContribute to tender responses and support pre-sales activities where requiredSupport and mentor team members, promoting best practice and continuous improvementMaintain accurate project documentation and provide regular progress reportingYou may also have:Strong SQL skills (T-SQL and/or PL/SQL)Experience with Microsoft Azure, including Azure Data Factory and cloud-based solutionsKnowledge of SQL Server administration (2019+)Experience working with REST/SOAP APIs and integrationsExposure to Power BI, SSRS, or other reporting toolsExperience with XML, JSON, or data transformation technologiesKnowledge of C# /.NET or modern data platforms such as Cosmos DB or MongoDBExperience in customer-facing consultancy or Professional Services environmentsMicrosoft certifications or relevant technical qualificationsBenefitsChoice of PPO or HDHP/HSA medical plans through Anthem Blue Cross Blue ShieldEmployer contributions to Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA)Dental and vision coverage for employees and familiesEmployer-paid basic Life and AD&D insuranceVoluntary life insurance options for employees, spouses, and dependentsShort-Term and Long-Term Disability coverageEmployee Assistance Program (EAP) with confidential wellbeing, legal, financial, and mental health supportPreventive care covered at 100%Telehealth and virtual care optionsWellness programs, rewards, and digital health toolsPre-tax payroll deductions for eligible benefitsSupportive benefits resources and advocacy services to help you navigate your coverageAt Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.The expected salary range for this role is $100,000 - $120,000 USD annually, with final compensation aligned to experience, skills and geographic location
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