Why Us?With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.Could This Be For You?Educate and assist patients with making informed decisions about payment options and financial arrangements regarding their healthcare services. Determine and verify patient insurance coverage and eligibility for financial assistance programs. Knowledgeable of all aspects of the financial process from scheduling, billing, and collections.Your ImpactCommunicate well with patients and insurance companies over the phone or faxDocument and report payment information timely and accuratelyVerify and assure all accounts are ready for billing with adequate supporting documentation, within the established time framesEducate patients about payment options and financial assistanceNegotiate and strategize patient payment arrangementsUpdate patient accounts and balancesCollect patient payments over the phoneReview and process patient and insurance company formsFollow policy and procedures in regard to financial screening, arrangements and third-party demandsMinimum QualificationsRequires less than 1 year of related experienceMinimum good fit for the job, as determined by the Talent Bullseye assessment. Hanger will administer the Talent Bullseye as part of the selection process.Additional Success FactorsAble to manage multiple responsibilities and to prioritize duties/tasks in a fast paced working environmentGood interpersonal, oral and written communication skills, including the ability to follow written and verbal directionsResourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleaguesGeneral knowledge of HIPAA and other medical insurance regulations and terminologyWorking knowledge of ICD-9, ICD-10, HCPC/CPT and other codingKnowledge of FDCPAProficient computer software; such as MS Word, Excel, and automated billing systemsAble to use various type of office equipment; such as, facsimile machines, calculator, postage machine, copiers, etc.Familiar with general medical terminologyUnderstanding of state, federal and regional collection and reimbursement lawsMust have an enthusiastic and positive attitudeAbility to work independently, exercise creativity, and be attentive to detailProficiency with basic math and accounting skillsAct with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.Keep the patient at the center of everything that you do, building lifelong trust.Foster open collaboration and constructive dialogue with everyone around you.Continuously innovate new solutions, influencing and responding to change.Focus on superior outcomes, and calibrate work processes for outstanding results.Strong organizational, analytical and problem solving skillsPay range of $17.75- $21.00/hour + bonus + benefits. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.Our Investment in YouCompetitive Compensation Packages8 Paid National Holidays & 4 additional Floating HolidaysPTO that includes Vacation and Sick timeMedical, Dental, and Vision Benefits401k Savings and Retirement PlanPaid Parental Bonding Leave for New ParentsGenerous Employee Referral Bonus ProgramMentorship Programs- Mentor and MenteeStudent Loan Repayment Assistance by Location
11 days ago