Customer Support Agent

ONORS

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(31)

Emma

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Full-time

Legal agreement: Depends on the location of the candidate

Currency exchange and payroll taxes to be paid by:

Depends on the location of the candidate

Compensation

USD1k - 1.2k/month

Non-negotiable

Remote (for Argentina residents)

Remote (for Brazil residents)

Remote (for Chile residents)

Remote (for Colombia residents)

Posted 3 months ago

Responsibilities: - Handle daily customer support over email and chat regarding orders, shipping, subscriptions, returns, and product questions. - Keep response times fast and customers happy. - Build out macros and help-center articles. - Help automate and scale support with AI tools as volume grows. Requirements: - Fluent written English. - 1-3 years of experience in customer support or customer success. - Experience with a helpdesk tool such as Intercom, Zendesk, or Gorgias. - Based in South America. - Remote work capability. - Able to overlap with US business hours.

Discover your cultural fit with the team

Jobs posted: 1.5K

Candidate review speed: ~10 hours

Signalers: 6.8K

User since: Mar 2022

Feedback summarized by AI: Applicants who didn't reach the late stages reported a professional, clear, and positive recruitment process. Others noted neutral experiences while awaiting updates. However, many cited poor communication, vague feedback, and scam concerns.

Jobs posted: 15

Candidate review speed: ~6 hours

Signalers: 3

User since: May 2024

email verified

Feedback summarized by AI: Applicants who didn't reach the late stages reported a positive, professional recruitment experience. While many felt enthusiastic, opinions are divided as some felt their qualifications were overlooked, suggesting a lack of thorough application review.

About ONORS:

Onors is a sports nutrition company dedicated to helping athletes perform at their best through innovative dietary supplements. By combining effective formulations with practical delivery methods, Onors creates products designed to support competitive performance, convenience, and an active lifestyle.

mission:

To empower athletes with innovative, high-quality nutritional supplements that enhance performance, support their goals, and make sports nutrition more effective and accessible.

Reputation:

(2)

Candidate review speed: ~17 hours

Signalers: 181

Domain created: May 2005

learn more about ONORS

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Customer Support Agent

Emma

Responsibilities

Skills wanted:

Language(s) required:

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