IT Project Coordinator at Darkhorse Tech

About Darkhorse TechDarkhorse Tech provides comprehensive Dental-Specific IT services to our clients including ongoing support (Managed Services), startup projects & expansions (planning, design, buildouts) as well as software & hardware sales and maintenance. As a leader in the industry, we have created and continue to foster relationships with all leading-edge technology companies servicing the Dental community. Our company was created by founder and CEO, Reuben Kamp who left his job at a nationwide Dental IT company to build a relationship-focused version of a Managed Service Provider (MSP) which creates true partnerships with its clients. Constantly building on our 13 years of experience we are now servicing roughly 1400 clients nationwide and continue to see massive growth while focusing on maintaining unparalleled support for our Dental Practice partners. With technicians on the ground throughout the country we offer in-person as well as remote support.About YouService first. Providing exemplary service means recognizing it. Have you put off a call to your cell phone company because the idea of waiting on hold, requesting a manager only to fight for a solution seems exhausting? Have you ever been pleasantly surprised by a service organization where your call is addressed efficiently, with care and acknowledgement that you are their top priority because you (as a client) are the lifeblood of their business? There is a huge difference in these approaches, and the latter builds loyalty and trust which is vital to the health of any business.You are solution-oriented and accountable. When given an opportunity to address an issue you follow service standards and quickly provide a solution, if you can’t you are able to escalate the issue and alert your manager to your need/want for knowledge and growth - all while communicating progress in a professional and engaging manner with the client.Part of our team! While service tickets are addressed individually our crew is always ready to support one another, you will both receive and provide help as we are all working toward the same goal. Together we provide a level of service that our clients dream of and that we stand behind.Project Coordinator SummaryAs the Project Coordinator, you will work under the direction of the Project Manager to assist with a variety of administrative tasks and oversee multiple projects. You will also help to ensure that tasks and tickets are completed on time, and maintain communication with clients, vendors, and technicians regarding scope of work and project timelines.ResponsibilitiesWork under the direction of the Project Manager to manage and oversee multiple projects at a timeTrack and ensure timely completion of tasks and ticketsCommunicate with clients via phone and email regarding scope of work and project timelinesCommunicate with third-party vendors via phone and email regarding scope of work and project timelinesOrganize and schedule on-site and remote projectsRespond to questions and requests from clientsAssist in creating and updating policies and procedures for our Procurement and Project teamsHandle sensitive information in a confidential mannerTrain staff members and new hires on our Project teamCollaborate with the Procurement Coordinator to monitor timeline of ordered partsCoordinate travel for Installation TechniciansQualifications and SkillsExcellent written and verbal communicationProven time management skills and the ability to multitask and prioritizeAttention to detail and problem-solving skillsProven organizational and planning skillsAbility to work independentlyProficient in MS Office1-2 years of project coordination experienceHigh school diploma or equivalent is required; College degree is preferredJob Type: Full-timePay: $45,000.00 - $55,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to Friday8:00am to 5:00pm EST

IT Project Coordinator

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

About Darkhorse Tech:

www.darkhorsetech.com/

Admin access needed

Payment confirmed

A member of the Torre team will contact you shortly