Customer Service Representative (Thai Speaker) Remote in Thailand at David Kennedy Recruitment

Role Overview: - This role focuses on providing efficient and professional customer support through live chat and email. - You will be the first point of contact for customer inquiries, ensuring accurate information, smooth coordination, and timely resolution of basic issues. - The position requires strong communication skills, attention to detail, and flexibility to work in rotating shifts. Responsibilities: - Communicate with customers via live chat and email. - Provide clear information, guidance, and assistance throughout the service usage process. - Handle customer inquiries and support requests in a timely and professional manner. - Resolve basic issues at the first-level support stage. - Coordinate communication between customers and internal departments when required. - Prepare, manage, and maintain customer-related documentation. - Accurately update and manage customer information in internal systems. - Prepare daily work summaries and performance reports. - Perform other related tasks as assigned. Requirements: - Native/fluent Thai, professional working proficiency in English (B2). - Availability to work rotating shifts including morning, afternoon, and night shifts. - Fast and accurate typing skills with strong chat-based communication ability. - Responsible, punctual, and detail-oriented. - Previous experience in administrative roles or call center environments is an advantage. Offer: - Stable full-time position with structured shift scheduling. - Two fixed days off per week. - Opportunity to develop customer service and coordination skills. - Supportive and professional working environment.

Customer Service Representative (Thai Speaker) Remote in Thailand

Emma

Responsibilities

Skills wanted:

Language(s) required:

Cristian Bernal

Cristian Bernal

About David Kennedy Recruitment:

mission:

Job benefits for full-time members:

www.davidkennedyrecruitment.com/

Admin access needed