Customer Service Representative (Bilingual Spanish-English) at Talent Bridging | Torre

Customer Service Representative (Bilingual Spanish-English)

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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation USD7/hour
Non-negotiable
location_on
Remote (anywhere)
Posted 5 months ago

Responsibilities


Required Qualifications: - Fluent in both Spanish and English (spoken and written). - 2+ years of outbound call center, outreach, or sales experience. - Strong ability to build rapport quickly over the phone. - Experience handling high-volume outbound calling environments. - Excellent communication and listening skills. - Strong organizational and documentation skills. - Ability to follow structured processes and scripts while maintaining natural conversation flow. - Comfortable working with online systems and CRM tools. Preferred Qualifications: - Experience working with Medicaid programs, healthcare outreach, or social services. - Familiarity with community resource platforms such as FindHelp.com. - Experience with screening, eligibility verification, or service navigation. - Background in healthcare outreach, patient coordination, or benefits enrollment.